Motel 6 Dallas, TX - Market Center

Great custer service and awesome staff. Checked in and out in a breeze. Definitely would stay again.

It was a rainy, cold and dreary Thursday night in Dallas. The young man at check in could not have been more pleasant. As he was checking me in I noticed he had me in an upstairs room and asked for ground floor which he quickly accommodated for me and did not even roll his eyes!!(not that I saw anyway) again he was very pleasant and efficient. The next morning my flight was delayed due to weather. I called the front desk and asked if I could delay check out one hour and again she was as accommodating as the young man the night before. When I finally did check out she didn’t charge for my extension and was so nice and wished me Happy Holidays. I know this type things can’t always happen, but when they can it so very much appreciated, and the fact that it was all done with smiles and thank yous goes a very long with me and my return business.

I got two dirty rooms and the third one was a very small bed and was not what I expected

Dirty/dingy. Cleaning was done but there's more of a maintenance issue. The design of the modern Motel 6 threw industrious- made for heavy use materials out the window and replaced them with CHEAP PLASTIC materials that wear down quickly and look cheaper than what they replaced. WHAT A SHAME! Especially for the price! Phone in the room didn't work-couldn't even call the front desk. Had to use my cell phone to call the front desk! Had to turn in my Drivers License to pick up an ironing board and iron! I shouldn't have to waste 5 minutes of my life writing this review. I hope it makes a difference. Not the Motel 6 I grew up with!

Not too big of a deal, I guess, but there wasn't any coffee left at 9am this morning. And the desk clerk wasn't willing to make any. Instead he suggested to use the hot water and make instant decaf. Not really great customer service or the way I want to start my day.

The receiving staff was friendly. The other folks around the room were too loud and crazy.

I was pleasantly surprised by the cleanliness and that there was a small refrigerator and a microwave in the room. No coffee maker or iron though.

The property is in a very very dangerous drug area. I had numerous Uber drivers tell me had bad this area is & how dangerous the area is.. my fault for not looking more into it. But it’s the closest hotel to the southwest training facility. The room was basic & not very clean. Missing base boards & wasn’t very well taken care of.. but what else do ya expect from a motel 6