Motel 6 Dallas, TX - Northwest

Lady at the front front desk was a pure a Hole gave me so many problems

I want the best of the hotel

Excellent quick lil spot til it was on fire when I went back to get dressed for my 2nd job, smdh…

My stay at 2380 W Northwest Hwy in Dallas was overall a mixed experience. The location is definitely one of the biggest advantages—it’s close to major roads, food spots, and stores, which made getting around pretty easy. If you don’t have a car, it’s still fairly convenient for quick rides or deliveries. The room itself was okay for a short stay. It had the basics, but cleanliness could have been better. I noticed a few areas that needed more attention, like the floors and bathroom. Nothing completely unbearable, but it’s something future guests should be aware of. The bed was decent enough to get rest, though not the most comfortable long-term. Customer service varied. Some staff members were helpful and respectful, while others seemed less attentive. If you need something, it’s best to ask clearly and follow up if necessary.

The room was so bad I did not stay here I slept in my car at a truck stop there was roaches all over the beds and walls there was a blood stain on the curtain and nasty stains all over the bed and couch with black mold

The microwave did not work in the first room and the fridge was leaking. Also the toilet had barely any water pressure to flush. Had to wait for a new room to even be offered which only happened once we told them about the roaches that were bothering us. We finally get told we can get a new room the next day mind you we have plans already set and we’re not told that we had to check into the new room at a certain time or when it would be ready m. When we got back the room was given away and we were told we had to stay in the messed up room for the night. I was lied to about someone coming to fix the microwave or even exchange it so we had to eat out eve tho we had food. Or we had to go down stairs every time we wanted to warm our food. When we finally got into another room on the last day of our stay the microwave did not work in that room either so another day and night of walking downstairs to heat up food. Tv was also sad only the very basic of cable. For what I paid and how long I was there it definitely not worth it will be addressing for a refund or partial.

Besides the fire it had this visit, it’s a pretty reasonable place to be..

There was no TV in the room. No toilet paper. They were short staff so I had to wait a while to get toilet paper. No other rooms were available to accommodate me. This is a first. I always book here which is why these issues were unacceptable.

My room was very very clean. They were reception. The workers was very, very polite and respectful. Everything of our was wonderful.