HALL Arts Hotel, Dallas, Autograph Collection

Once I arrived I was supposed to get a complimentary wine that was offered for my birthday at check in, had to call down twice to see where the wine was. Everything is ridiculously overpriced. A chicken sandwich is $21, no sides or drink. A small snicker bar was $8. You’re better off getting your own food and snacks from outside of the hotel. Also, dealt with a very rude employee that hung up in my face and when I explained the situation to a manager named Ava, she didn’t show much concern. Lastly, I needed to warm my food up that I got from somewhere else, they brung a dirty microwave to my room, sat it in a chair that had food spills and a bug in it. I called them to bring a different one and it barely worked so couldn’t warm my food. All in all, I will NEVER return. The hotel is TOO expensive to deal with any of that. DO NOT STAY THERE! ITS NOT WORTH THE MONEY. THE PICTURES ONLINE MAKE EVERYTHING LOOK BETTER AND BIGGER BUT ITS NOT THAT IN PERSON. I have stayed at cheaper hotels and had better service and microwaves in the room. Also there are extra charges for parking and once you leave that they do not tell you about.

Oh my goodness I’m very happy with everything Especially the receptionist who checked in me was very very professional

I had an amazing stay at Hall Hotels! From check-in to check-out, everything exceeded my expectations. The staff was friendly, welcoming, and always willing to help. The room was clean, comfortable, and well-maintained, and the overall atmosphere made me feel right at home. I had absolutely no complaints throughout my stay. I would definitely stay here again and highly recommend Hall Hotels to anyone looking for a great experience!

The hotel was located in a great area. Our room was so quiet, we heard nothing from the road or other rooms. The bed was comfy, pillows were ok, I prefer feather over foam. We had small issues with charging functionality on the bedside tables that weren’t resolved. So we used a power strip from the floor. We had drinks & appetizers at Astra which was very nice & very reasonably priced. The staff were wonderful. And having a free car service, as long as you were within 5 miles was great, as the average temperature while we were there was 95!!

Great location, outstanding gym, decent room service. Front desk could use a little more positivity. Overall, an excellent hotel.

This hotel is simply stunning and feels as though you’re spending the night inside a beautifully curated museum. Every detail reflects elegance and luxury. The customer service was exceptional, warm, attentive, and genuinely welcoming. The staff went above and beyond to make us feel like valued guests, creating an experience that was both memorable and special. From start to finish, the level of care and hospitality exceeded our expectations. We truly felt pampered and look forward to returning.

This hotel feels very new and modern, the room was spacious, clean and well-equipped. Staff were extremely helpful and friendly. Breakfast was good (if too American for my taste). Full marks, will stay here again.

There are still a few kinks to be worked out, but the hotel shows promise. Very well located.