Kimpton PITTMAN HOTEL by IHG

The hotel is good and new. However the only downside is the loud music at night. It could be very noisy during weekend since the area is more like a club place.

Great location, rooms are nice, front desk was helpful and friendly. Check in/check out was easy

Comfortable hotel, great location, friendly staff

Beautiful Hotel but the hotel is located next to a night club that plays loud music until 2 in the morning. Also, loud motorcycles & cars outside the club. I would not recommend staying here due to the noise level.

My wife and I booked a suite for 2 nights. After checking in, we noticed the floor had not been cleaned, especially in the bathroom - which still had soap scum and hair still around it. We had to ask the front desk clerk three time and wait over two hours for housekeeping to finally come back and clean the floors, but even then the soap scum residue from the previous guests was still all over the bathroom floor. So, we decided to put three towels down and try not to think about it. Then, on the first night after we went to bed, we turned the AC on and set it to 69˚F, only to wake up in a sweat two hours later at 3:30am and find the room at 79˚F. Apparently, there was a short in the thermostat wiring because it took me numerous attempts to turn the unit on and off for it to finally kick on and begin cooling the room. But, at that point, my wife and I were both wide awake and not able to get back to sleep. Finally, at around 11am/Noon, after having been awake for the last seven/eight hours, we were able to fall back asleep. We woke up at at around 6pm and were both starving, so we left in a hurry to make it to our dinner reservation. After dinner, we decided we didn't want to stay another night and tried checking out/requesting a refund due to our awful experience. The front desk supervisor told us that they wouldn't approve a refund request for our second night because "it was too late for them to rebook the room" and then took no responsibility. Truly atrocious.

Overall, my experience was disappointing. The hotel had a noticeable odor in hallways and elevators, the staff was not welcoming, and housekeeping did not fully clean the room beyond making the bed. I would never book again.