Guest User
June 10, 2024
A very bad experience, never had one before
1. When placing an order with Ctrip, it was clearly marked in the order that you are bringing a child. Please help prepare the child's disposable slippers and toothbrushes. When checking in, the front desk did not mention it at all, thinking that it was in the room. After entering the room, , still couldn’t find it, so I called the front desk and it was delivered;
2. When I checked in at the front desk, I was told that I was given a welcome fruit plate. I didn’t see where the fruit plate was until I checked out and left. I don’t know why. I didn’t expect the fruit plate, but I did what I said. If not, it’s a bit confusing;
3. If I can tolerate the above, they are all value-added services. If not, I don’t understand how terrible this room is. The toilet is blocked! I checked in after 10 o'clock in the evening. At that time, I was told that there were no extra rooms. So you don't have a room for guests to check in normally. Why did you place a room type order on Ctrip and then give such a room? Woolen cloth? !
All in all, it was an extremely disgusting experience. Then when I checked in, I was told that I wanted a good review. Is this how your review score was increased? !
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