Absolutely terrible experience from check-in to check-out. It was frustrating from the moment we arrived; the hotel entrance was blocked by traffic, and the security guard directing it was incredibly rude. When I asked for directions to the lobby, he wouldn't answer, just kept repeating in a local dialect, with a really condescending tone, "Just park here, did you understand what I said?" Once in the room, I found that a bottle of Oriental Leaf tea from the minibar had already been opened. Following the room service guide, I went to the supposed all-day dining restaurant on the second floor for lunch, only to be told it was closed and not serving lunch. I was directed to the Chinese restaurant in Building 3. After making my way there, I was informed that there was a banquet going on and I'd have to wait at least an hour and a half to eat. What kind of hotel lacks basic reception capacity like this? I had no choice but to go out in the rain to find a small restaurant. After lunch, I returned for a nap, but just as I fell asleep, a family checked into the room next door, and that's when the real nightmare began. The room had absolutely no soundproofing whatsoever; I could hear every word from next door as if they were in the same room. The wall was like a curtain with zero sound insulation. This nightmare continued until check-out; I didn't get a wink of sleep. Even more bizarre, my car was charging in the hotel parking lot while I was out eating. As soon as the charger automatically stopped, I received a call from the police station saying there was an issue with my parking and I needed to move the car immediately. I had to rush back in a taxi. My car was in a legitimate charging spot, so I don't know what the problem was; it was bizarre to be reported. Since the charging stations are operated by the hotel, I brought it up with the front desk staff, who looked utterly disdainful. They brushed it off, suggesting it might have been another guest who reported it and there was nothing they could do, with a really weird expression. The charging spots and parking spaces next to mine were completely empty, so I can't imagine why another guest would be bored enough to call the police. I strongly suspect hotel staff saw the charger stop and reported it to have the car moved. Is that really necessary? If it was occupying a spot, they should just charge for it. This is hands down the worst hotel experience ever; it doesn't even deserve one star. Absolutely bizarre and ridiculous.
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