The Elgin, Darjeeling - Heritage Resort & Spa

Very good location! Well maintained property and rooms. Staff is friendly and helpful.

Lovely hotel in a great location. It's a historic property which means some parts of the room could do with a little refresh. Overall stunning bedrooms with good character. Staff were super helpful and friendly.

All was very good and service was great

Elgin is elegance epitomised. The warm hospitality extended by every member of the staff—beginning with manager, Badal Majumdar, and extending to Chef Raja, Subba, Ashok, and the rest of the team—is truly commendable. It is this genuine care and attentiveness that draws us back to the property time and again. They possess an intuitive understanding of how to pamper their guests, seamlessly ensuring comfort while delighting the palate, all with remarkable warmth and finesse. The rooms are impeccably maintained, and the landscaping is nothing short of exquisite. Every nook and corner of Elgin is picture-perfect, reflecting a harmonious blend of elegance, comfort, and thoughtful hospitality.

Elgin Darjeeling is a beautiful heritage property that truly reflects old-world charm. Our three-night stay in the Deluxe Suite was very comfortable and we thoroughly enjoyed the experience. The main building stands out with its vibrant decor and classic colonial character, adding to the property’s timeless appeal. While the food spread was limited, the dishes were delicious and the attentive staff made the overall dining experience enriching. The room was thoughtfully decorated, and the bed was especially comfortable and warm, perfect for Darjeeling’s chilly climate. Overall, it was a memorable stay and I would definitely recommend this property.

Sadly this was not a good experience Hotel is not clean or cared for. Very run down. Needs a complete refurbishment Staff were lovely but poorly trained Food wasn’t good

I was so disappointed with the Elgin. My room was not clean, the light switches were dirty, the settee so stained and grubby I would not sit on it. The duvet cover didn’t seem to fit the duvet, one curtain was hanging off and they were very worn. Food quality was ok, but nothing special. The waiters were pleasant but service was slow. If as much trouble was taken on the inside as was on the manicured lawn it may be different. Seemed very unloved and in need of a complete refurbishment.

The bedding , bathrobes & soft furnishings were stained, including the lampshades. Bedding changed. However the bedding doesn’t fully over the duvet, so not very hygienic. Very noisy room, both internal plumbing and the noise from around, possibly the kitchen. If wasn’t with a group would have checked out immediately. Do not recommend. Value is very poor.

Darjeeling is known for wide spread power outages. The Elgin Resort is no exception. However, it appears that the hotel is illequipped to deal with these adequately. The emergency power generator does not provide support for the room heaters. It is only for lights. The guests freeze in the meantime! It appears for economic reasons that the power generator in the The Elgin is limited. We had to cut short our stay for that reason. Pity the Oberoi management has not quite got the hang of addressing such basic necessity.