Best Western Hotel Darmstadt

Best Western Hotel Darmstadt Reviews

Best Western Hotel Darmstadt

Grafenstraße 31, Darmstadt, 64283, GermanyView hotel details
Best Western Hotel Darmstadt
Best Western Hotel DarmstadtBest Western Hotel DarmstadtBest Western Hotel Darmstadt
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Guest Reviews of Best Western Hotel Darmstadt

8.2/10
Very good
53 reviews
Verified reviews
Location7.9
Amenities8.2
Service8.1
Cleanliness8.6
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All reviews(53)
Positive reviews(51)
Reviews with photos/video(2)
Negative reviews(2)
joerg bluemel
1 King Bed, Non-Smoking, Comfort Room, Free W-Lan, Air-Conditioned, Large Desk, Generous Room
Stayed in Sep 2024
Business traveler
8 reviews
9.5/10
Amazing
Posted on Oct 29, 2024
Central location, always a good stopover
Jackshushu.
Standard Room With 2 Single Beds, Free Wifi, Air-Conditioned, Non-Smoking, Large Desk
Stayed in May 2023
Business traveler
46 reviews
3.5/10
Posted on Jul 5, 2023
1. Ctrip is rubbish. I forgot to order breakfast and said I would lose money. It’s not surprising. I changed my booking. 2. The hotel is very poor. There are many steps and it is difficult to carry luggage. 3. The hotel service is very poor and the receipt cannot be printed.
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Busrin
1 Single Bed, Standard Room, Free W-Lan, Air-Conditioned, Non-Smoking, Large Desk
Stayed in Dec 2025
Business traveler
23 reviews
6.5/10
Posted on Feb 1, 2026
ich habe über Trip.com ein Hotel gebucht, bei dem in der Fotogalerie eindeutig ein Swimmingpool angezeigt wurde. Genau deshalb habe ich mich für dieses Hotel entschieden und extra Badesachen mitgenommen, da ich dort schwimmen wollte. Als ich jedoch im Hotel ankam, stellte sich heraus, dass es dort überhaupt keinen Swimmingpool gibt. Ich habe das Personal im Hotel darauf angesprochen, aber man teilte mir nur mit, dass kein Pool vorhanden sei und ich mich selbst an Trip.com wenden solle. Außerdem wurde gesagt, ich hätte die Beschreibung genauer lesen müssen. Meiner Meinung nach darf man als Kunde erwarten, dass die Fotos im Hotelprofil den tatsächlichen Einrichtungen entsprechen. Wenn ein Swimmingpool in der Bildergalerie gezeigt wird, geht man selbstverständlich davon aus, dass dieser auch nutzbar ist. Ich reise häufig in diese Stadt, aber aufgrund dieser Erfahrung werde ich dieses Hotel nicht noch einmal buchen – zumal der Preis auch nicht günstig war.
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Guest User
Standard Room With 2 Single Beds, Free Wifi, Air-Conditioned, Non-Smoking, Large Desk
Stayed in May 2025
Business traveler
5 reviews
9.5/10
Amazing
Posted on Sep 13, 2025
從前台辦理入住到客房服務,每位工作人員都熱情洋溢。前台小姐姐辦理入住速度快,還耐心介紹周邊好玩的地方;客房阿姨打掃房間仔細,每天都會補充足量的礦泉水,細節滿滿。 -
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Xiaoyuzhaoweiba
2 Single Beds, Non-Smoking, Comfort Room, Free W-Lan, Air-Conditioned, Large Desk, Generous Room
Stayed in Feb 2025
Business traveler
5 reviews
8.0/10
Very good
Posted on Mar 30, 2025
達姆市區的酒店選擇比較少,這家Best Western是為數不多的幾個裡麪還可以的, 但是總體感覺沒有 Welcome Hotel Darmstadt好,當然價格也優惠一點。
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Guest User
1 King Bed, Non-Smoking, Comfort Room, Free W-Lan, Air-Conditioned, Large Desk, Generous Room
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Dec 10, 2025
Все отлично, учитывая, что это небольшой город. 10/10
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Guest User
Standard Room With 2 Single Beds, Free Wifi, Air-Conditioned, Non-Smoking, Large Desk
Stayed in May 2025
Family
11 reviews
10/10
Outstanding
Posted on Jun 22, 2025
พนักงานน่ารักให้บริการตลอด24ชั่วโมงห้องสะอาดการเดินทางสะดวกสบาย มีที่จอดรถ รวมๆแล้วชอบมาก
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Floret Zou
1 Single Bed, Standard Room, Free W-Lan, Air-Conditioned, Non-Smoking, Large Desk
Stayed in Jun 2024
Business traveler
68 reviews
10/10
Outstanding
Posted on Jul 16, 2024
位置很好,附近很多吃的和逛街的地方,唯一不好的是去房間有段樓梯,重行李的不方便
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HyeongKeun
Stayed in May 2026
Solo traveler
10/10
Outstanding
Posted on Jun 12, 2026
Employees are friendly and helpful. I would visit again for next visit in Darmstadt. Free coffee is always good.
Guest User
Stayed in Apr 2026
Other
10/10
Outstanding
Posted on May 13, 2026
Lovely, clean rooms. Nice breakfast. Friendly staff
Donna S
Stayed in Sep 2025
Couple
6.0/10
Posted on Oct 11, 2025
A more-than-basic hotel but sparse in general. Set back from the main street it is quiet, and sits above a parking garage (which we never heard anything from in the hotel). The lobby is quite sterile and customer service is formal and polite but not particularly warm or welcoming or friendly. Room was a very good size and comfortable for a 2-night stay. Seem to be more business travelers and it was quiet for sleeping. Convenient to walk to several cafes and restaurants. While there was nothing "wrong" with this stay, I think we'd look for something more charming or personable/friendly for a subsequent stay.
Response from Property: Dear Hotelguest, thank you very much for your review. We are very sorry, if you did not feel as welcome as we strieve to make our guests feel when they stay in our hotel. We had also just got new furniture for our lobby, obviously we did not match your taste. However we hope, that you reconsider staying with us in the future and give us another chance.
Paul
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 6, 2025
This is my fourth or fifth time staying here overnight the last year. Centrally located and ideal whilst visiting the city Surrounded by great cafes, bars and restaurants. Staff at the hotel are always courteous and with a smile, nothing ever seems too much. I came to put my cases in early on my previous visit, and they very kindly advised that they had my room ready which was glorious after an early morning flight to be able to rest for a while before settling in to my holiday. Special mentions to Barbara and Brigitte for their welcoming smiles and positive manners
Paul
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 2, 2025
Fantastic service from Brigitte at the hotelwas very accomodating with my request to have somewhere to store my luggage the night before Surpassed
Response from Property: Thank you so much for your excellent review, save travells.
Robert
Stayed in Feb 2025
Other
8.0/10
Very good
Posted on Mar 22, 2025
You really must pay attention to the address as the lobby is hidden in the back behind the street front businesses. Room was well cleaned if small. No USB/USB-C support. Good value for the overnight stay for a traveler.
Response from Property: Thank you for your positive review. Yes, our house is located in the courtyard area, so you may not find us at first glance. But this also makes our rooms very quiet for the direct downtown location.
José de Jesús Bucio
Stayed in Sep 2024
Business traveler
10/10
Outstanding
Posted on Oct 27, 2024
It has a great location in the city center. Personnel at reception was really nice and open to help and give advice regarding the city.