Facilities: For a hotel that's been around for 30 years, the facilities are remarkably well-maintained, truly living up to its reputation as a five-star establishment.
Cleanliness: I couldn't find any faults with the cleanliness. The room offered a variety of disposable, for-purchase toiletries, allowing guests to choose according to their personal needs.
Environment: The hotel is surrounded by dining options. To the left, there are 3-4 BBQ restaurants (open until 1 AM), and across the street, you'll find teppanyaki, hot pot, and Korean BBQ. The hotel itself also offers dining choices.
Service: I absolutely must give this hotel a huge thumbs-up for its service! I'm especially grateful for the heartwarming service I experienced during my stay.
Originally, my friend and I each booked a room. Thanks to the front desk staff's thoughtful and proactive call, they informed us that we had accidentally booked an extra room and advised us to cancel it promptly to avoid unnecessary charges. This attentive gesture, showing genuine care for guests and helping them avoid losses, was incredibly reassuring. It's truly in the details that quality shines through!
The hotel environment is fantastic, the room decor is exquisite, and the private hot spring experience was also wonderful. Both cleanliness and service were impeccable. The biggest surprise was this attitude of treating guests like friends, not just for profit. Not only was the stay comfortable, but I also felt respected. I'll definitely come back if I have the chance and will recommend it to friends!
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