Deshell Turtle Camp Hotel (Daqi Xiling Snow Mountain Branch)
脱壳龟营地民宿(大邑西岭雪山店)
Yingxue Plaza, Back Mountain Leisure and Sports Area, Xiling Snow Mountain, Xiling Town, Dayi, Sichuan, China
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10/10
Guest User
7.5/10
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10/10
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4.0/10
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8.0/10
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10/10
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10/10
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7.5/10
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4.0/10
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10/10
妮可^^33
10/10
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Guest Reviews of Deshell Turtle Camp Hotel (Daqi Xiling Snow Mountain Branch)
6.0/10
47 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.4
Amenities5.6
Service6.1
Cleanliness5.7
Guest User
Guestroom
Stayed in Dec 2025
Family
2 reviews
10/10
Outstanding
Posted on Jan 31, 2026
Very satisfied with this hotel. The location is great, with beautiful snow right in front of the door. The service was quick and the price is affordable. I would recommend this to friends and will stay here again if I visit China.
Spei
Guestroom
Stayed in Nov 2025
Family
6 reviews
8.0/10
Very good
Posted on Jan 21, 2026
Comfortable rooms, convenient location, and helpful staff. A pleasant stay overall.
Guest User
Stayed in Feb 2025
Other
10/10
Outstanding
Posted on Mar 4, 2025
What a pleasant surprise! March is the off-season for snow, and the price of hotels on the top of the mountain has started to get cheaper (only three or four hundred yuan a night). Although it was icy and snowy outside, it was as warm as spring inside the cabin. The air conditioner and floor heating were on. If we felt hot when sleeping at night, we would turn off the floor heating to cool down and save energy! The cabin is not big but it feels spacious and easy to use. The bedding is new and clean, of the quality of a big hotel. It comes with cotton slippers, sandals, toiletries, disposable toilet mats, tea bags and 2 bottles of Baisui Shanshui. It is very comfortable to live in, I have to give it a thumbs up!
Original textTranslated by Google
Guest User
Stayed in Dec 2024
Other
10/10
Outstanding
Posted on Jan 22, 2025
The location of the hotel is good, and the facilities inside are relatively new. The boss turned on the heating and hot water in advance, so you can use them as soon as you enter. It would be better if the bedding is cleaner. We changed the quilt and used it on one side.
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妮可^^33
Guestroom
Stayed in Nov 2024
Traveling with friends
39 reviews
10/10
Outstanding
Posted on Dec 27, 2024
Very good experience hotel.. The room is pretty good👍🏻 but some places are not clean enough.. Overall it is good.. Will come again
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Shelling Turtle Hotel. The hotel attaches great importance to every customer's opinion. In order to provide a perfect and comfortable stay experience, the hotel will continue to optimize and improve. Looking forward to your next visit! ! !
Anonymous User
Guestroom
Stayed in Jul 2024
Family
1 reviews
7.5/10
Posted on Aug 28, 2024
The room should be set up by a shipping container, the room is compactly laid out and is only suitable for couples or single occupancy, the room has no mineral water, no TV, only a projection screen, but no projector. The screen window is broken. If you don't open the window, you will get bored. If you open the window, there will be bugs. The room has underfloor heating, because there is moisture in the mountains, underfloor heating withstood the moisture, the quilt is dry, but too thick, the cover will be very hot in the summer, it is recommended to configure a medium thickness quilt in the summer. There is a small platform and tables and chairs at the door, but no sun umbrella, trunk, it is recommended to configure a cement pier plug handle large sun umbrella. Wearing thicker clothes at night can enjoy the tranquility of the night. The only good thing is that it is on the small hillside of Yingxue Square, facing the lake, and the view is better.
Original textTranslated by Google
Response from Property: Dear, I am very sorry that I did not bring you a perfect experience. The room size and bed size are clearly marked. Mineral water can be obtained by contacting the assistant. Because it is an outdoor camp, you can have closer contact with nature. Your feedback will also be reflected here.
Guest User
Guestroom
Stayed in Jul 2024
Family
4 reviews
10/10
Outstanding
Posted on Sep 8, 2024
It is really comfortable to go to Xiling Snow Mountain in summer. The temperature is very suitable. The customer service Xiaoxiao is very considerate and timely in replying. The problem is handled very considerately. Because there was a small accident on the mountain, but it did not affect my mood. When I went down the mountain, I was happy again. I forgot the charging cable in the room, but they mailed it for us, thank you very much. I will go there again in the future. The hotel is very special and a good experience.
Original textTranslated by Google
Response from Property: Thank you very much for choosing to stay at the Shelling Turtle Ecological Camp. If you have any questions during your stay, you can contact the customer service assistant at any time and we will respond as soon as possible. Each shelling turtle camp is located in the core area of each scenic spot. After you experience the beautiful scenery and have fun during the day, you can still experience different scenery at night, adding a different scenery to your journey. Welcome to stay again and wish you a pleasant journey!
Guest User
Stayed in Dec 2023
Other
10/10
Outstanding
Posted on Jan 29, 2024
The hotel is very good, the services are attentive and considerate in all aspects, and it is suitable to stay in
Original textTranslated by Google
Response from Property: Thank you very much for choosing to stay at the Shelled Turtle Ecological Camp. If you have any questions during your stay, you can contact the camp manager at any time and we will respond to your service as soon as possible. Each of the Shelled Turtle camps is located in the core area of each scenic spot. After you experience the beautiful scenery and have fun during the day, you can still feel the different scenery at night, adding a different scenery to your journey. Welcome to stay again and wish you a pleasant journey!
Guest User
Guestroom
Stayed in Dec 2023
Family
1 reviews
4.0/10
Posted on Jan 31, 2024
The price/performance ratio is really very low! ! Not recommended to stay!
The reservation price was 980 yuan, which is already high. We arrived at the hotel at around 2pm. There is no front desk. It was just a relatively simple tent, and the food seller next to it was giving us the keys. After arriving in the room, everyone can see that the room has a relatively small 1.5-inch bed. It is very crowded for two adults and children. The sheets in the room are dirty, with hair and stains. After responding to the merchant, they gave us a set of disposable sheets for us to change ourselves.
Then at about 8 o'clock in the evening, we were about to take a shower and found that there was no hot water. The staff also said that there was no way the water pipes were frozen due to the snow, so they brought us a pot of hot water and left without informing us in advance that there would be no hot water at night. There is not even a bottle of mineral water in the room at such an expensive price.
Except for the location, which is close to the ski resort, there is really no experience at all. If you are bringing children, don’t book this room. The whole family really can’t sleep, and the price/performance ratio is very low! !
Original textTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for bringing you a bad experience! Because it is an outdoor camp, we will have a camp steward at each camp to provide you with comfortable services. The size of the bed in the room is marked in the product information. The service problems you feedback will be recorded and fed back in detail here. We will provide relevant training on the service problems in the future and actively improve them!
Guest User
Guestroom
Stayed in Dec 2023
Family
12 reviews
3.0/10
Posted on Jan 29, 2024
It is not recommended to stay here if you are bringing the elderly or children with large luggage on a snowy day. Moving the luggage is a nightmare, and you are even more worried about the elderly and children slipping. After staying for two nights, the water supply stopped one night and morning. Not only did I wash myself, but I also had a problem drinking water. The facilities are very old. The public areas of the hotel are open and tourists are playing in the snow in front of the door. This is understandable, but can the curtains be repaired? The curtains fell down and were tied back with packing tape. The curtains could not be closed at all, leaving no privacy at all. Forget about the price of three hundred yuan, five or six hundred can be tolerated in the mountains, but for less than a thousand yuan, I feel like I am a big injustice. The service is also very poor. The number of phone calls left by the platform and text messages are overwhelming and no one answers. I finally added WeChat and was very impatient when asking for directions. The instructions were unclear. The advantage is that the scenery is really good, and you can play in the snow when you go out. However, due to the snow cover, it creates a safety hazard. If you are not careful, you will step into the air, which is very dangerous.
Original textTranslated by Google
Response from Property: We are very sorry to have left such a bad impression on you. We have dealt with the relevant personnel and comprehensively rectified the service standards and supervision mechanism. The infrastructure of the scenic spot has also been closed for renovation this year. I believe you will have a brand new experience next time you stay. Each shelling turtle camp is located in the core area of each scenic spot. After you experience the beautiful scenery and have fun during the day, you can still experience different scenery at night, adding a different scenery to your journey. We invite you to stay at each campground under the brand to experience the advancement of services and the different scenery. I wish you a happy life!