Quality Inn & Suites Syracuse - Carrier Circle

Worst hotel ever

I like this hotel is it clean and nice customer service and I like the people in the front really really so nice and friendly

There were no towels in our room and when we asked the front desk, his initial response was "Unfortunately, the housekeepers aren't here...." He then wanted us to move rooms. We finally settled on him just taking clean towels from a clean room to bring to us. We were only there until 3am due to needing to get to the airport, but there were people partying in the hallway the entire night, as well as loud music in rooms next to and above us. We got zero sleep. The rooms themselves were in disrepair despite supposedly being newly renovated. We knew we were getting a cheap place based on the price, but we expected at least semi quiet. Skip the hassle and do not book here.

Room was good, but the external area was not that clean. Parking was free and great, breakfast had all basic things. When we arrived, there was no one on counter, so we waited for 20 minutes to find a person to check in. Otherwise, it was a pleasant one night stay with family

Bigger complex and under renovation, spacious room, comfortable and clean bed and good tv channels selection. The negatives were older outdated bathrooms, toilet seat was cheap and delaminating plastic and the tv remote tape was falling off. Simple fixes go a long way.

The staff was great, even the night clerk went above and beyond cause it was very late and going up stairs was going to be here

The room wasnt in good condition. There was no heat in the bathroom and when we turned on the showrr water black liquid came out. Then beds were nice. Thw room was a decent size. The fridge in the room had a puddle around it when we walked into the room. I understand they were through renovations at this hotel and I understood going in that somethings would be affected. The staff were very friendly when we were checking out

The breakfast choices were very limited. Waffles were an option but there was none available when we were eating. It was very acceptable for the price we paid.