Residence Inn Syracuse Carrier Circle

I enjoy my stay at this hotel, with free parking and basketball court available, definitely will come back again for my next trip..

Our room was 59• degrees. Contacted front office was told I should have let them know during the day. We weren’t in our room under late after a tournament. It was the coldest two nights of the winter. They also charged my card for two different deposits when I had already paid for it in advance through *******. Room also smelled like pee.

The room was great - two bedrooms, two bathrooms and clean and warm. Everything worked great and the front desk staff were very helpful. Breakfast was nice and well stocked. During Christmas there was no room service, but it was nice to let the staff have the days off or reduced hours. I highly recommend this hotel.

I think overall the property was nice. There were a few issues. I guess when we booked it, we had no idea that this was like a motel type of situation or anybody could access your door from the outside. This was not expected at all. The only other issues is that the Wi-Fi was very weak in the bedroom. If you don’t mind more of a motel fuel versus an all enclosed space, this might not be the place for you. That being said, the staff was nice and the breakfast was decent.

No WiFi available for at least 6-7 days! This was unacceptable! They don’t clean your rooms frequently enough either. Once every 5 days? Some folks don’t even stay 5 days.

Hotel was very clean. I really liked the apartment feel of the room. We didn't eat the breakfast.

Friendly check in & out!!! Clean room, safe environment.

Everything was nice and clean. Room size was nice as well

Aged property. Check-in staff was very good. Started our vacation but no notice pool was not working.