Courtyard Syracuse Carrier Circle

Amazing customer service. Was ready to fix anything we had a problem with. Made our stay quiet and unbothered but was there if we needed them for absolutely anything! I definitely will be back I love this hotel!

There was a snow storm and the entryways were all blocked with snow. The driveway was barely plowed. For a disabled person, this is extremely important. The front desk person had no one she could call in. The parking lot was filled with tons of storages containers and miscellaneous building supplies taking up the majority of the entire east side of the parking lot and almost all of the handicapped parking. Even though part of the driveway was plowed, the EV charging area was not, so I could not plug in overnight. At the end of a dead end road. Not a great location.

Registration staff persons were very courteous. I find it strange that there wasn't a courtyard facing room available however since there were few cars in the parking lot. The room was clean; however, the cold water faucet was not working in the sink area. Since it was late in the evening when we checked in, we just worked around it.

They had construction going on, but it was quiet after check-in and relatively quiet after8 a.m.

I enjoyed my stay and will definitely stay there again when I'm in town. Clean, convenient, and safe.

Close to interstate. Comfy beds, personal assist with wifi sign in. Walk to Ruby Tuesday, only place nearby. Looks recently decorated.

It was clean and reasonably priced. Also good distance for visiting my son at Syracuse University. Would highly recommend.

Elevator was not working front desk told me to use stairs while it resets. I had cancer and back surgery I can't carry a 47 pound suitcase to 3rd floor. I asked for a room change to 1 st floor from other front desk clerk which she gave me.