Royal Dead Sea - Hotel & Spa

Central Location: Frequently praised for proximity to the sea, city center, and walking accessibility.(based on 1 review)

We stayed in November, and the price was very attractive compared to other hotels in the area, although the reviews were a bit concerning. Nevertheless, we decided to go for the deal purely because of the tempting price. We arrived quite skeptical, but honestly, the hotel is perfectly fine. The reception staff were very nice and courteous. The rooms may not be the height of luxury, but they definitely offer good value for the price. The king-size bed was excellent and comfortable, and the rooms were clean. The bathroom had a shower and bathtub combined, a small TV, and a mini-fridge (empty) for storage and cooling items. The view of the sea from the higher floors is delightful, especially in the early morning and evening. The food was surprisingly good. We arrived with doubts, but the Friday dinner was very diverse and really tasty—everything from salads to desserts, meats, and fish. On Saturday, the meal exceeded our expectations with a cheese bar, freshly cut salads, various juices, and plenty of sweets for the kids—truly, everything one could want. The hotel pool is also quite nice, along with a heated indoor saltwater pool and a jacuzzi, which, while not very large, is certainly adequate for the price. For those who enjoy it, there's also a dry sauna, a steam sauna, and a variety of treatments available. The beach is nearby, and we were able to take towels from the hotel. We found places to sit without any problem, and parking was also available. It's worth noting that one of the indoor pools was empty, which wasn't mentioned in the booking, but overall, considering the price, everything was quite satisfactory.

We were woken up at 5am with by a huge cockroach crawling up our childrens curtain divider , when I tried to contact the reception there was no answer. I tried going to the front desk but there was no one on call. I spoke to the head of security that was at the entrance of the hotel but he said there is nothing he can do. Only at 7 o'clock the workers started their shifts, at 7 the man at the ground desk said he will send someone shortly, by this time we had packed our bags and woken up the children to leave the room, our father was in a room a few doors down we tried to wake them ,untill we did we tried opening the sofa bed for the kids but it was broken . In the end we woke up all the family and had to leave the room. We met the manager at 8.30 and she said she will change our room and we can stay a bit longer , however after that experience we didn't want to stay any more in the rooms , my father and mother who had paid for an extra night didn't want to stay but they did in fear there would have no place to go. This experience ruined our holiday and our parents holiday totally. The mangers answer was at 10 o'clock at night we should have told them about a cockroach that was in our room hours later ?? How were we supposed to know there would be a cockroach at 5am ? I'm sorry my cockroach you should have come at 10 in the night to avoid all our problems? Bit of a irrelevant answer.