DoubleTree by Hilton Deerfield Beach Boca Raton

This hotel on arrival didn’t look too bad at all, we had an amazing guest services team member, Cory who was super helpful and I couldn’t fault him.  However, it was clearly a busy period but that’s zero reason for the state of the room; hairs and grime all over. They add one tissue into the tissue box and the rest is empty.  No cups/tea or coffee amenities and we had to request. We were told there weren’t any!  Additional parking charge we weren’t aware of, despite a huge mass of open space that absolutely doesn’t warrant a charge for!! Barely any amenities nearby so don’t choose for location purposes.  Compared the Hilton I stayed the night before is miles apart. Standards here are very poor despite the hard work of the staff. I suspect Hilton does not provide or allocate enough.  It was also very noisy, you also can’t get out of the bed on one side as you’re wedged in with a table and unnecessary arm chair.  Pros: bed/pillows were very comfy and clean!

Decent stay. Will definitely be considering other places in the area next time.

Really a good place to stay!