Hampton by Hilton properties in Denver

The hotel service is very good. They also upgraded my room type. The room is very clean and the surrounding is very quiet. The brother and sister at the front desk are very considerate. Because I don’t speak English very well, he even used his mobile phone to translate for me. It’s very heartwarming. Recommended.

What I like: (1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits (2) Staff are professional, explain things well. (3) Furnitures are slightly newer than the other Hampton I stay in. What can be improved: (1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier. (2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay. Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.

Very good, hot water, complete room facilities, free parking, breakfast, classic American breakfast, simple but not bad

Good location, there are several restaurants around the hotel

On a business trip, double early buffet, ok, the hotel is located in 15st, a minute to 16st mall, you can shop, the hotel front desk service is very good, the manager is very enthusiastic, there is a free computer on the first floor for office use.

We had a nice stay in Hampton,walkable to City center.rAlso good breakfast and unlimited coffee and drinks anytime you want.Tnx to Mr.Herman,for being so accommodating and helpful during our check-in.He was so kind and that he even he gave us a bag of goodies us a welcome gift.Tnx so mch Mr.Herman,you made our stay in Hampton memorable.