TownePlace Suites Denver Downtown

Staff was absolutely terrible. The owners son is one of the rudest absolute swine I have ever encounter. He asked and called the police who just left cause he’s such a joke but threw me my wife and two dogs out in 20 degree snow at 3:00am cause just like me he thought I was suppose to check out tomorrow so instead of just letting me pay for the night and leaving the next day he made us leave with our dogs at 3:00 am after dealing with the police for no reason other than his spoiled punk syndrome. Rooms are filthy no breakfast absolute nightmare do not stay here there are plenty of hotels that have some class and appreciation for your money.

First impression was the lobby, which looked like a vagrant hotel. The layout is very strange, with the elevator far from the lobby (fine, but strange). Everything was dirty, worn, or broken, everywhere. They had practically NO food available for Sunday breakfast, and when any item was filled, it was immediately picked over. The elevator broke Monday morning. You could go down, but had to walk up. Based on the front desk reaction (he said, "Oh, not again.", this was clearly a repeat problem. There are many different smells on your way to your room, some interesting, some just offensive to the nose. The rooms could be nice, but furniture is worn, door trim is barely hanging on, and other trim items are missing, leading to more wear. I don't know how Marriott allows this hotel to bear its name, and I have no idea how this hotel has a ********** rating over 8.0.

I had a great stay. The staff was very professional. And the room was exceptional, the breakfast in the morning was very good. I highly recommend staying there

Worst bed I've ever slept on. Kept rolling to the middle because the mattress was worn out. Way to soft, and bad pillows. Towels were small and thin. I book a hotel room to sleep and couldn't sleep at all in that bed. Awful night. So glad we were there just one night.

The deadbolt didn’t work on the door and the trim in one of the bedrooms was falling off.

Front desk staff was excellent. Our room was near a side door so it was pretty busy with people coming and going all night. Room was a little musty, but after a day or two it was fine.

This is a smaller, older Marriott property but is clean to a fault with a warm and friendly staff. Plus it was reasonably priced!

We will stay here again. Very friendly and professional staff. Comfortable rooms with everything you need.