SENBO Nature Park and Resort properties in Deqing

Better than I expected! The cabin suite was cozy and clean, and the service was excellent. I forgot things twice and they were quickly retrieved for me, and toiletries were replenished very promptly. The shuttle service was always on time, making getting around super convenient. The on-site facilities were enough to keep my kids entertained for two days, though I did think the 'Flying Shuttle' ride was a bit pricey, haha. The park environment is also lovely, lush and green with mountains and water. It would be amazing to stroll around in autumn. Dining options are also comprehensive, so there's no need to leave the park. I'll definitely be back!

I stayed at Hidden Bamboo Inn, and first, let me talk about what I liked: all the rooms have sterilization cabinets, and even the tooth-brushing cups are taken from them, which I really appreciate 👍. The breakfast at Hidden Bamboo Inn was also delicious and very satisfying. Now, for the things I didn't like: 1. The sink counter in the bathroom was extremely small; you could barely put anything on it. The mirror was also very dim. Overall, the bathroom was small. 2. The maintenance staff was quite irresponsible. When the sink in my room was broken, they actually told me to 'just make do with it for now.' If the room's fixtures are broken, why should I stay in that room? Especially for a 4000-a-night room. That flippant remark undermines the hard work of your other colleagues who are trying so hard to provide good service. I hope the engineering department will communicate with the front desk first if they can't speak properly, and let the front desk respond to guests. 3. Honestly, I didn't want to give a five-star review, but the butler told me to help them by writing one. Five-star reviews should come genuinely from guests, not be solicited like this.