Singapore Design Hotels

The stay was magical and the staffs went above and beyond. From communicating the purpose of travel through the customer service hotline from a month prior to the stay, to informing me once check in is available, to the butler service. The response rate was fast for buggy services and the butlers were really friendly to show us around and ensured that the birthday experience went well!

We were a large group of 8 people this time, reserving four rooms. As soon as we arrived, we were immediately captivated by the beautiful lawns and peacocks roaming around – it was amazing! This hotel truly feels like a paradise for birdwatchers; we even saw hornbills and parrots. Our suites were wonderfully integrated with nature. The service was excellent; even though three of my elders from mainland China didn't speak much Mandarin, the staff were incredibly patient and accommodating. However, the restaurant service could use some improvement. Having just come from the Four Seasons in the city, I felt this place was luxurious, but overall, the Four Seasons' service was a bit better. Nevertheless, Capella is my favorite hotel in China. I missed staying at the one in Bangkok last time, but I'll definitely try it if I get the chance next time. Oh, and the shuttle service to popular shopping malls is an absolute lifesaver!

Staying at PARKROYAL COLLECTION Pickering for this trip to Singapore far exceeded my expectations! The building, like an urban oasis, is incredibly distinctive with lush greenery all around, offering a sense of tranquility amidst the bustling city. The location is superb, within walking distance to Chinatown and Clarke Quay, and incredibly convenient for subway travel. The room was clean, comfortable, and well-maintained; the rooftop infinity pool had an amazing vibe. All staff members were polite, thoughtful, and promptly responsive. The food was exquisite and delicious. Whether for leisure sightseeing or urban exploration, this is an incredibly worthwhile hotel choice in Singapore. I will definitely prioritize staying here again on my next visit to Singapore. Highly recommended!

The Clan Hotel truly deserves a dedicated review, even from someone like me who rarely writes them. The hygiene is excellent, and our corner room had two massive windows. The metro station is right downstairs, and they provide complimentary snacks and drinks. While there's no bottled water, they offer a direct drinking water tap, tea cakes, and coffee. The front desk staff was incredibly nice; we checked in close to midnight and I left my phone at the front desk in a daze, but the lady kindly brought it up to our room. There's a small infinity pool on the 30th floor which is quite serene. I highly recommend this hotel for couples or families with older children exploring the city.

The hotel boasts an excellent location and a great pool. I had communicated a week or two in advance, requesting a high-floor room and mentioning our anniversary. However, upon arrival, there was no room available. We had to wait until 4:30 PM in the hot Singaporean weather before being informed that a room was ready. This cut down our total 21-hour stay by 1.5 hours. We were originally assigned a room on the 20th floor, but due to a previous guest smoking in it, we were forced to take a room on the 7th floor. It also seemed like there was a discrepancy in the toiletries and bathrobes; other rooms had Diptyque products, but ours didn't. The dinner buffet was fantastic, with a wide variety of fresh ingredients. However, breakfast was chaotic. The Indian chef at the egg station seemed to be slacking off – the first time I asked for Eggs Benedict, he said they didn't have it, and the second time, he claimed his shift was over. Miraculously, when the head chef came over, it was suddenly possible to make them. I truly can't believe a luxury hotel wouldn't offer Eggs Benedict... Despite numerous hiccups during check-in, I'm glad that Trip.com customer service and the duty manager were proactive and very helpful in resolving the issues!

I stayed here again after six years and still found it to be okay. It was the same room type, and they told us they upgraded us again, just like last time. Hygiene: Good. Environment: Many attractions are within walking distance, and the surrounding area is very convenient. Service: Good. Although the breakfast selection wasn't huge, it was refined, and the restaurant staff were very friendly. I initially hesitated to book a second night after seeing some negative reviews, and ended up paying an extra 400 RMB! 😂😂😂😂 Honestly, besides the price, I think everything else about this hotel is flawless. It's a century-old building with a rich history. Downstairs, there are also restaurants, bars, and a theatre. It feels very upscale. The value for money is pretty good! 👍

For my trip to Singapore, I want to extend my sincere gratitude to Atiq, an outstanding staff member at the Fairmont Hotel. A small incident occurred during our trip, which truly highlighted the hotel's professional and heartwarming service. We stayed at the Fairmont Hotel for our first stop, and then headed to Sentosa for the next part of our itinerary. After checking in at Sentosa and just as we were about to head to Resorts World, my child suddenly realized that their blue backpack, containing nearly completed summer homework, had been left on a sofa in the Fairmont Hotel lobby. The thought of losing all that hard-earned homework instantly panicked my child, and as parents, we were at a loss and quite flustered. In this critical moment, with assistance from the Sentosa side, Atiq from the Fairmont's concierge team responded swiftly. He carefully verified and confirmed that both the backpack and the summer homework were intact. He efficiently coordinated the inter-hotel transfer, immediately arranging a taxi to deliver the lost bag to our Sentosa hotel as quickly as possible. From locating the lost backpack, verifying information, coordinating communication, to the actual delivery of the item, the entire cross-location handling process took only thirty minutes. Atiq's exceptional efficiency and calm, professional crisis management left us both surprised and deeply touched. Heartfelt thanks to Atiq for his dedicated efforts! The responsibility and commitment of the Fairmont Hotel staff made this overseas trip exceptionally warm and perfect. A definite 👍, highly recommended!

👍 The facilities and services at the W Hotel are consistently excellent, and the front desk service is very attentive. ☹️ This isn't really the hotel's fault, but there's no clear return point for shared bikes outside the hotel entrance, so I couldn't return it. The front desk didn't know how to resolve it either, and I ended up paying over 60 yuan for it. 👍 The pool environment and service are both great. The shuttle bus is very convenient. 💵 I understand being charged an extra bed fee after check-in. The main issue was a miscommunication between Trip.com and the hotel, but Trip.com was very proactive in resolving it, so kudos to Trip.com.

Had an extraordinary stay at The Fullerton Bay Hotel Singapore recently for my husband’s birthday celebration ❤️ From the moment we arrived, the hospitality and service were truly exceptional. The team was warm, attentive and made every effort to ensure our stay felt special and memorable. We especially appreciated the thoughtful handling of our room requests, and the beautiful Marina Bay Sands view from our high-floor room was absolutely stunning 🌃 The room itself was luxurious, spacious and perfect for a relaxing family stay with our baby. Every detail — from the ambience to the comfort — exceeded our expectations. A heartfelt thank you to the team for helping make this birthday celebration such a wonderful and unforgettable experience. We truly enjoyed every moment and look forward to returning again in the future ❤️

The hotel's surroundings are really quiet. You can easily access Siloso Beach directly from the pool, which is super convenient. Plus, they offer free paddleboards and small boats. During our three-day stay, we spent our days exploring and then came back to enjoy the pool in the evenings. Even after visiting Adventure Cove Waterpark, we still had a long, fun time at the pool. There are lots of communal balls to play with in the pool, and even a slide for kids. I found a free MRT code on Xiaohongshu to get to the island from Vivocity. The MRT code happened to be for Shangri-La, which was really convenient. Our family of three just scanned one code to pass through. We took the MRT to Beach Station, then went down to the first floor and took Bus A for three stops, getting off at Siloso Point Station. This bus stops at every station and runs in a loop, though sometimes it might wait a bit longer at Beach Station for passengers. To get to Resorts World Station from the hotel, you also take Bus A. There's a shuttle bus to Vivocity, but we never took it because the timing never worked out for us. Honestly, the bus and MRT are pretty convenient anyway. Since the hotel is built on a hill, the front desk is on the fifth floor, and taxis drop you off directly there. We checked in on a Sunday and even got free ice cream, which tasted good. Check-in didn't take as long as some online reviews mentioned, and most of the staff spoke Chinese. My overall experience was quite good. Breakfast is on the third floor, and it's just so-so. My favorite was the Laksa noodles; the broth was rich, and you could pick whatever toppings you wanted for the noodles or vermicelli. My dad liked the Thai milk tea, and of course, my child gravitated towards all the sweet stuff. However, the tables they assigned us for all three days were quite small, which I found inconvenient. The main issue was that they weren't very proactive in clearing plates, which made it feel a bit cramped. Overall, I'd still highly recommend this hotel and would consider staying again if I have the chance.