InterContinental Hotels KUNMING by IHG

Aunque el tiempo en Kunming no fue muy bueno durante las vacaciones del Primero de Mayo, mi familia tuvo unas vacaciones maravillosas. El servicio del hotel fue amable y todas nuestras solicitudes telefónicas fueron atendidas rápidamente. Las instalaciones eran de primera categoría; aunque se notan los años, están muy bien mantenidas. Los platos de Xiangdao Xuan fueron elogiados unánimemente por mi familia, especialmente el char siu y los fideos de arroz, que estaban exquisitos. Lo único negativo fue que el Executive Lounge era demasiado pequeño, siempre había que esperar para entrar, y la calidad del té de la tarde y la happy hour era regular, al igual que la poca variedad de platos para el desayuno. Sin embargo, lo bueno supera lo malo, el Intercontinental sigue siendo mi hotel preferido en Kunming.

Our stay at InterContinental Kunming was exactly what you would expect from a true five-star international luxury hotel. The property is beautifully maintained, exceptionally clean, and offers a peaceful resort-like atmosphere that feels like a welcome escape from the bustle of the city. The grounds are stunning, especially with the beautiful jacaranda flowers in bloom, which made the hotel even more picturesque. The breakfast selection was excellent, with a wide variety of quality options to start the day. What truly stood out, however, was the Concierge team. I would especially like to thank Mr. Smulin and the entire team for their outstanding professionalism and dedication. Prior to our arrival, they assisted with receiving several packages on our behalf. When an issue arose involving a missing package, Mr. Smulin and team went above and beyond to help track it down, coordinate the recovery process, and even arrange for it to be forwarded to another hotel on our itinerary. This level of service is rare and demonstrates genuine care for guests. Their responsiveness, attention to detail, and commitment to helping us resolve the issue made a huge difference to our trip. Thank you to Mr. Smulin and the entire Concierge team for your exceptional hospitality. I would gladly recommend InterContinental Kunming to anyone visiting Kunming and would not hesitate to stay here again.

Everything is very good , vibes are great , only thing that is annoying me is english speaking staff is limited, have to use translator to frequent 👍

The hotel is beautiful and spacious. Staffs are courteous and helpful. Hotels room is clean and comfortable. The location is fabulous.

Beautiful hotel with impeccable cleaniness... But the breakfast restaurant had TERRIBLE SERVICE and was ABSOLUTE CHAOS on the morning, with insufficient tables and unclear demarcation of occupied tables. We went to get food, only to come back to find our table taken by strangers. I then left a packet of masks and a box of tissues on the table to mark the table as taken. The restaurant staff claimed the masks as their own, and threw the packaging into the waste bin along with my box of tissues. I found out because I questioned the staff on where my belongings went, and they confessed with some reluctance. Saw the packaging and my tissues in the bin myself. Then they had the AUDACITY to just shrug and give me some paper towels, without even an apology. Truly shocking for an Intercontinental hotel.

We stayed at the Intercontinental Kunming and booked the Alice in Wonderland themed room for our little girl. She was beyond excited the moment we walked in. The attention to detail was fantastic and really brought the story to life for her. The service throughout the hotel was excellent and everyone we encountered was warm, professional, and attentive. If I could offer one suggestion for improvement: it would be wonderful if the hotel offered guests the option to purchase some of the themed merchandise (like the small decor items or soft toy from the room). We would have loved to take a little something home to remember the experience. Overall, a wonderful stay and highly recommended for families looking for something special in Kunming.

Very good location . Design of the hotel is grand with large space . Environment and gardening are cozy and comfortable . Food and staff services are also excellent

Big hotel close to cable car. Staff is friendly and good. Breakfast was not great and chaotic. Room is 5 star.

Very nice location. Service is great!