Four Seasons Resort the Nam Hai Hoi An Reviews

We just returned from a short family holiday where we stayed at the Four Seasons. Our Family Villa was well appointed, with welcome snacks and excellent attention to detail that made son feel like home immediately.  We ate many meals at the resort, which was good quality and generous portion size. The facilities were top notch, with a daily programme offering a variety of activities to participate at leisure.  The best thing was the service, which was just impeccable.

This hotel is very well decorated. The swimming pools are incredible.

just few villas has actual sea view extremely overpriced (1200 usd fir simple villa without pool, without ocean view) - breakfest is basic - glass of wine at swimming pool bar - 500k vnd. crazy! - there is notging special about this hotel

Amazing place

I went there with my husband to celebrate his birthday. First of all, the room was very spacious and the bedding was comfortable. The personal butler was very attentive and took care of everything. There were also many activities to do at the hotel. The breakfast was varied and the food was delicious. Both the private pool and the public pool were spacious and wonderful.

A great accommodation experience. Because we are traveling as a family, there are 12 people in total. We booked 3 badrooms and **adroom for 3 nights. The great thing about Four Seasons is that the 3 rooms are actually 3 villas + 1 common large living room + a medium-sized room. Heated swimming pool, each resident has his own private space. Although they live together, they will not interfere with each other. The entire Four Seasons Resort campus covers a large area. When entering and exiting the room, moving around the park is called buggy or riding a bicycle. It provides many facilities (website) Stadium, badminton court, pool room, gym, children's play area) If you are traveling with a family, it is recommended to book a 2 or 3-bedroom room. The butler also provides many considerate services.

The Four Seasons in Hoi An is the most anticipated hotel on this trip. When you leave the airport, there will be hotel staff holding a sign to pick you up. A special car will be sent to the hotel, and there is Wi-Fi on the car. After check-in, the housekeeper will introduce the hotel facilities and activities in detail, including recommendations for restaurants in Hoi An Ancient Town, and will try his best to meet any reasonable requests. The room is cleaned almost every time after going out. The swimming pool is very big and you can really swim in it. It is also very photogenic. The spa technique is very comfortable, and you can enjoy the feeling of riding a bicycle and walking under the coconut trees. The only regret is that the dinner service at La Sen was a little slow, but it tasted good. Thank you very much to the butler TAM.NGUYEN for his kind and perfect service, always responsive to all requests.

Compared with the Four Seasons Hotel where I have stayed before and nearby luxury hotels such as the InterContinental Da Nang, the basic room rate of the Four Seasons Hotel in Hoi An is as high as about US$800, but it does not provide corresponding value and experience. In this price range, expect a luxurious experience, however, Four Seasons Hotel Hoi An seems to have fallen short of those expectations. Firstly, the interior design and decoration of the rooms and public areas at Four Seasons Hotel Hoi An are decidedly less refined and impressive compared to nearby luxury hotels. While other luxury hotels often stand out for their unique architecture, exquisite artwork and sophisticated interior design, Four Seasons' design seems relatively bland and lacks personality. It even felt a bit mediocre, too hard, and not like the style of the Four Seasons at all. This prevents guests from experiencing true luxury and taste within the hotel. In addition, the quality and variety of breakfast at the Four Seasons Hotel are clearly inferior to those of surrounding luxury hotels. Other hotels in similar price brackets often offer more breakfast options and higher-quality cuisine as well as tranquil spaces. Guests often expect to experience unique cuisine at breakfast, but Four Seasons Hotel Hoi An failed to deliver this experience. All things considered, the Four Seasons Hotel Hoi An may not be the smartest choice for guests willing to pay a premium for a luxury experience. While nearby luxury hotels (Aman Nha Trang, InterContinental Da Nang, Regent Phu Quoc, etc.) offer a more refined and unique experience in a similar price range, Four Seasons Hotel Hoi An fails to live up to that standard. Therefore, I feel that the price of Four Seasons Hotel Hoi An is not worth paying. Of course, the hotel swimming pool and beach are very beautiful, but I personally think these two points are the only ones worth experiencing. It is better to just eat a coconut.

Best places to stay in Da Nang everything is just perfect The direct worms are so kind, and they do a lottery for marine activities in front of the sea. A place I would definitely come back to The rice stays so delicious too haha

The hotel recommended by a friend made a special change to the Vietnam itinerary. Stayed for 3 days and 2 nights, it was a worthwhile trip. The hotel has complete internal facilities, the kind that won’t get tired of staying for 4 days, full marks💯

30 minutes from Da Nang Airport Beautiful resort both day and night friendly staff The food is so delicious that I usually eat 2 meals a day, but 3 meals a day. The bed is comfortable and I sleep well Activities in the resort are good There are 3 pools so it's not crowded good to ride a bike I rested so well that I never went out during my stay at the resort (I haven't been to Hoi An Old Town before; there is a free roundtrip shuttle from the resort to the Old Town)

My most favourite hotel anywhere in the world, and we have stayed in the best of the best, but the nam Hai still tops our list. It is one of those very rare places where I truly relax, even if it just a shirt 3-day weekend trip away from Kuala Lumpur. This was our 19th visit and the constant improvements are noticeable and the best just keeps getting better. This stay off 2 nights was not long enough but was determined by work commitments. Already booked for 5 nights next year for a proper holiday. Thank you to all staff at Nam Hai as you really do look after us so well. Special thanks to Marcel, Michael, Marco and Debbie. Can’t wait to be back for a longer stay.

In July 2024, we were in a three-bedroom villa for 4 nights and it was perfect; the service, the rooms, the amenities, etc. The pool that we had in our villa was amazing. We had such a relaxing time bonding with each other. I am already looking forward to being back!

The Nam Hai is a beautiful property. It is inviting and feels very warm. The staff are incredible and they quickly get to know your names . Sometimes the service is a bit slow. But when you the the staff’s warm and smiling faces they go above and beyond to accommodate you. Everyone from the front desk to the pool/spa are amazing wonderful people. It’s the little things though that brought this down to a 4. Not changing the sheets. Flies all over the room. Air Con outdated and warm on humid nights. The room itself is outdated with outdated technology. Turn down service after 8pm. Would I stay again , absolutely. Could they be much better given your paying European prices in Vietnam , certainly!