Royal Emeraude Dinard - MGallery

Lovely comfy room, Clarins toiletries, excellent bed linen, reception could not have been more helpful.

We have been visiting this hotel each year since at least 2014 and have always had an enjoyable visit. The hotel is useful for us as it is very close to St Malo (for the ferry) and it has secure parking. During our first stay this year in August, we had a lovely room and received a very warm welcome. The room was spacious clean and in a good state of repair. We also stayed prior to returning home in September and the experience could not have been more different. Despite the hotel being very quiet, although I am a gold Accor member, we were given a room which must have been one of the smallest in the hotel (if this was an upgrade, I can not imagine what a more basic room would have been like).I appreciate that all the rooms are different which makes the hotel quite quirky. However, the room we were allocated was much more suitable for one guest rather than two; the bed being very close to the sloping ceiling. walls and bathroom. There was a big tear in the blinds in the bedroom and no blind on the bathroom windows, making privacy impossible. Also, to add insult to injury, those on reception forgot to give me my free drinks voucher. Unfortunately, not being able to speak French well it was not possible to complain. I really hope that the September experience is a one off and if we use the hotel next year, our visits will be as enjoyable as they have been historically.

Always my favorite in Dinard... I have stayed here several times and it has been consistently excellent.

The staff at Reception were all excellent, helpful and informative. The Staff in the Restaurant at Breakfast were generally helpful. The Room Stewards were efficient. The Location was superb, close to many good restaurants and to the sandy beach, The Porters were mostly helpful, apart from one incident where a porter dropped one of our bags breaking a glass bottle, spilling the contents and leaving broken glass in our clothing. The one negative was the parking. Your website states free parking is available. This isn't totally true. It should state "Limited free parking may be available" I believe that there is dedicated off-street for about 12 vehicles (although I don't know if there is a charge for this). The capacity of the hotel is 47 rooms and most guests will come by car. Otherwise, free parking may be available on the streets, but we are competing with all other demands and often nothing is available at all. I understand there is a plan to build more rooms on the existing off-street car-park, which can only aggravate the situation.. Overall, I would have no hesitation in recommending this hotel to future guests.

Lovely hotel right by the beach. The staff were excellent. Room was a little on the small side. I was disappointed to learn that we should have pre booked their parking garage for our classic car so we had to park her on a side street as they were full. The area is safe though so all was well. We didn’t eat at the hotel but did have a drink in the bar which was very cosy. Loved Dinard as a destination.

Lovely hotel in the heart of Dinard . Our room was pretty and the beds ( we had the twin beds ) amazing ! The staff was kind and helpful. I highly recommend this hotel :)

We booked 3 rooms for 2 nights directly with the hotel. Arriving we immediately saw the difference between the website and reality. The hotel is dated, not clean and very dark. We received a room in each floor. Our room was on the ground floor. Brown room with brown walls - it looks as it sounds depressing. The rooms have a dark carpet that makes it more dirty in the look, as u see all the sand steps and feeling. Given we were on the ground floor facing parking lot and on the street level we felt no privacy as from the windows u can see the cars passing and drivers can see u… window curtains don’t close - that means light from the road was inside our room. Really terrible experience A to Z. We decide to leave after one night super disappointed.

I have to say, the staff at this hotel was probably one of the best I've ever experienced anywhere, in the world. They seemed truly eager to make sure we had a nice stay. They were VERY patient as we had some room moving issues based upon our needs. The rooms are very comfortable and well appointed. The bar has good snacks, and a very nice breakfast. The location can't be beat in Dinard. It definitely was a big part of why we enjoyed Dinard so much. Well done!!