El Mouradi Djerba Menzel Reviews

Good stuff great location beautiful place breakfast was good food

Young Receptionists are unprofessional, they made me wait for one and half hour for check in. (14:30-16:00). Because some arabic-speaking people jumped in the cueue but they didn’t do anything. I was solo-traveler and i felt i was not treated well. The food was very bad. It’s all inclusive stay but ironically, I was hungry most of time. The best food was boiled egg and soft drink.

It was a good time. Good service and delicious food. Best time for ever 😍

It’s a good value for money. The staff was kind and the food buffet has a lot of choice. Despite it’s an old hotel, the resort is one of my favorite in Djerba because the beach is very nice

Very disappointed by this supposedly 5-star hotel. I stayed there to welcome a friend from Morocco, expecting to show him one of the best hotels in Djerba... Unfortunately, it was a huge disappointment. From the moment we arrived, the welcome was cold and unprofessional. The room was in a deplorable state: a strong odor coming from the toilets, broken air conditioning, burned-out light bulbs, rusty faucets, a broken television, no mini-fridge, dirty towels with hairs, and hairs on the floor. The general maintenance was clearly neglected, unworthy of a hotel that claims to have such a high standard. The only positive point: the well-maintained pool. However, even there, the service left something to be desired. The waiters were very attentive to the women, but when a man asked for something, the response was curt: "The bar is over there." We therefore decided to leave the hotel before the end of our stay. A real disappointment. This hotel in no way deserves its 5-star rating, and should be avoided.

Catastrophic, mostly awful staff, bad food, lacking, no variety, regular hot water cuts, avoid, reserved for local customers

The service was so-so, as you had to wait forever to check in, and they didn't do what they promised, like bringing something to your room. Cleanliness was okay, and the buffet was just a bit overcrowded. The location is quite remote.

First of all, the reservation made on trip.com does not correspond at all to what I reserved. Rooms with 2 King size beds or 4 beds. Disabled people had to sleep in 1 separate bed, apart from what you requested at the hotel, it is at ******* I saw it in front of my eyes at the hotel on the order form 1 Double room × 2. So if I had reserved this I would have paid 70 euros × 2 since two reservations and the extra bed never arrived due to your order at the hotel. Very dissatisfied with your site. I do not recommend it to anyone

Hotel well located but far from the city center of Houmt Souk After, the taxi is not expensive. The best thing about the hotel is the unlimited food and drinks too. Frankly, we will come back. The WiFi is a little weak but sufficient.

Good stay, pleasant hotel, great swimming pool, beach nearby

Welcoming, warm staff Enjoy your stay

Correct hotel.. The animation team composed of Samia Soumaya nadou rayen zack Lilou hamza they are extraordinary and really prof Even if I know that it is not easy to animate a hotel with more than 1200 customers.but they are assured all the bears I wish them a good continuation The food is to be reviewed especially in terms of diversity. Big problem with the rooms sanitation but everything has been resolved Thank you to the reception team of the customer service for their responsiveness and professionalism and especially their patience

Very very good hotel Very nice staff Very clean rooms Very good food

Very good hotel