Grand Hotel Melbourne

The hotel has a long history and a traditional feel. The rooms are spacious, spanning two floors, and include a separate kitchen. It's located in a bustling yet quiet area. Cleaning isn't daily; you'll need to maintain the room yourself. Service is entirely in English, but the front desk closes in the evening, which might be inconvenient if you have any urgent needs later. Overall, I recommend staying here; it's a good experience.

We forgot to book a hotel for one night. After we made a last-minute reservation, the front desk helped us merge the orders and also upgraded the room type for free. Thank you very much! The downside is that there is no good food near the hotel and it takes a while to walk to the CBD

I have been busy since returning from Australia, but I always remember that I owe the Melbourne Grand Hotel and its enthusiastic and responsible staff a five-point praise! I flew from Perth to Melbourne that day, took the skybus from the airport to the Southern Cross Station, and walked for ten minutes to the hotel early in the morning. I originally planned to store my suitcase and borrow the bathroom to wash and change clothes, and then went to the surrounding breakfast and sightseeing. The night shift was not off work yet, and the cleaning lady had just started work. They saw that I was tired and embarrassed, so they said that the room type I booked had just been checked out, and immediately arranged for cleaning work. I waited for about half an hour and checked in early. After going out and returning to the room, I also received a handwritten welcome message from the duty manager and very delicious chocolates, which was very thoughtful! Very heartwarming! This hotel is only separated from the Southern Cross Station by a road, and then you have to walk more than a hundred meters along the hotel house to the hotel front desk. The Southern Cross Station is close to the hotel. Woolworths is on this side of the hotel, and Coles is on the other side. The surrounding dining and shopping are quite convenient. You can walk to the Yarra River or the city center, and you can take the free tram a little further. The room is loft style, fully equipped with kitchen facilities, and very comfortable. This is my second time in Melbourne. This time I choose a better hotel than the last chain brand five-star hotel. I will stay here again if I have the chance to go to Melbourne in the future.

The housekeeper is very nice. He worked overtime to wait for us since we were late.