Ramada Plaza by Wyndham Dongxing Citycenter Reviews
Ramada Plaza by Wyndham Dongxing Citycenter
Port Joint Inspection Building, No. 288 Hedi Road, Dongxing, Guangxi, ChinaView hotel details
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Guest Reviews of Ramada Plaza by Wyndham Dongxing Citycenter
9.4/10
Outstanding
3606 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(3606)
Positive reviews(3562)
Reviews with photos/video(1293)
Loved the view(570)
Delicious breakfast(450)
Large rooms(318)
Friendly front desk staff(223)
Nice bathtub(101)
Close to scenic area(75)
Clean pool(49)
Delicious buffet(29)
Negative reviews(44)
Anonymous User
Deluxe City-view Twin Room
Stayed in Jul 2026
Traveling with friends
14 reviews
10/10
Outstanding
Posted on Aug 8, 2026
Traveling during peak season, I was a bit worried about the service quality given the crowds, but my actual experience was a pleasant surprise. Even with a high volume of guests, the service remained meticulous and attentive. Check-in was efficient, the room was very clean, and every detail was taken care of. Overall, it was a fantastic stay, highly recommended.
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Response from Property: 尊敬的貴賓,您好!感謝您選擇東興華美達廣場酒店!非常感謝您對酒店服務的肯定,酒店位於廣西東興市口岸邊上,地理位置優越,交通便利,是集旅遊度假、商務會議、餐飲住宿、休閑購物為一體的大型綜合體。我們致力於讓每位賓客都能感受到賓至如歸的感覺。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Anonymous User
Deluxe Room - With View (Double Bed)
Stayed in Jul 2026
Family
10 reviews
10/10
Outstanding
Posted on Aug 8, 2026
Great location, close to the border crossing and the pedestrian street. The stay was fantastic, the room was clean, the bedding was comfortable, check-in was fast, and the breakfast was delicious. Excellent value for money, I'd choose this hotel again next time. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,非常感謝您對酒店多方面的肯定,感謝您的滿分好評!酒店位於廣西東興市口岸邊上,地理位置優越,交通便利,是集旅遊度假、商務會議、餐飲住宿、休閑購物為一體的大型綜合體。我們致力於讓每位賓客都能感受到賓至如歸的感覺。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Fixghost
EKB1
Stayed in Jun 2026
Traveling with friends
71 reviews
6.0/10
Posted on Aug 2, 2026
The hygiene and environment were acceptable. However, the breakfast and elevators were absolutely terrible – the worst Ramada experience ever. The breakfast was shared with the Vienna Hotel, which makes me wonder why I paid such a big price difference to stay at the Ramada. I could have booked the Vienna directly for a more economical price. If they don't physically separate the two hotels, it will only ruin the Ramada's reputation. I won't even comment on the quality of the breakfast being on par with Vienna's, but the fact that people had to scramble and queue for it was appalling. Some people, including elderly and children, even grabbed fried noodles directly from the serving trays with their bare hands, which was disgusting. There were five elevators in total, but their efficiency was low, and there was no distinction between hotel guests or different floor levels.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您抽出寶貴時間分享本次入住體驗,對於本次沒能給到您符合華美達品牌標準的入住感受,我們向您致以最誠摯的歉意,讓您產生如此不好的體驗我們深感愧疚。您提出的物理隔離的寶貴意見,我們已經完整記錄,會第一時間反饋給到酒店餐飲部,重點研討優化方案。針對現場就餐秩序,長者小孩徒手取餐這類不文明就餐現象,後續我們會增派現場服務人員加強現場值守、引導規勸,維護取餐秩序盡力規避此類情況再次發生。關於電梯方面,酒店共5部電梯,高峯時段客流集中,高低樓層混乘導致候梯時間長運行效率低的痛點我們也早已關注,工程部會進一步調試優化電梯運行調度邏輯,儘可能改善高峯候梯體驗。我們非常希望有機會能再次接待您,祝您生活愉快,諸事順意!
Yindianjiuwomiaomiao
Deluxe City-view Twin Room
Stayed in Jun 2026
Family
71 reviews
10/10
Outstanding
Posted on Jul 12, 2026
This must be the best hotel in Dongxing. The location is superb, right by the First Bridge border crossing – you can practically walk to Vietnam! It's also about a 200-meter walk to the Great Qing Boundary Tablet and the famous Vietnamese coffee shop. It's incredibly convenient for dining, shopping, and visiting attractions. The hotel is clean and tidy, and the rooms have floor-to-ceiling windows with views of Vietnam across the way. The staff's service attitude is excellent too. I'll definitely stay here again on my next trip to Dongxing.
Original textTranslated by Google
6/10
Response from Property: Thank you so much for your thoughtful review! We are delighted to be recognized as a high-quality hotel in Dongxing by you. The hotel is conveniently located next to the border, making it easy to visit the boundary marker, check out coffee shops, and travel across the border. The high-floor windows offer stunning views of Vietnam. We are committed to providing excellent room cleanliness and service. We look forward to your next visit!
Guest User
Deluxe City-view Twin Room
Stayed in May 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The room was clean and odorless, and the view was absolutely stunning. They even granted my request for a late check-out, which was fantastic!
Original textTranslated by Google
Response from Property: 尊敬的賓客,衷心感謝您對東興華美達廣場酒店的認可與好評!作為中越邊境地標酒店,我們始終以高品質服務與絕佳景觀,為您呈現獨特的旅居體驗。靜候您再次歸來,共賞北侖河兩岸風光!
Aibengdadetu
Deluxe City-view Twin Room
Stayed in May 2026
Family
28 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The room was spotless and well-equipped, with a huge floor-to-ceiling window offering amazing views. Being on the 35th floor, the scenery was truly impressive. The hotel service was outstanding, and its proximity to the port was a huge plus. It was super convenient for shopping, sightseeing, and dining around the area. I'll definitely stay here again next time!
Original textTranslated by Google
Response from Property: 感謝您的全五星好評!很高興落地窗視野、地理位置和服務都讓您滿意。能得到您 “下次還選這裏” 的認可,我們倍感榮幸,期待再次相遇,祝您旅途愉快!
whynotwu
Deluxe City-view Queen Room
Stayed in Apr 2026
Couple
85 reviews
8.0/10
Very good
Posted on May 21, 2026
This is the tallest building in Dongxing, and right downstairs is the Beilun River, which forms the border between China and Vietnam. The hotel seems like it was once quite grand, with impressive architecture. The breakfast restaurant is very spacious, but the food quality is just average.
Original textTranslated by Google
Response from Property: 感謝您的客觀評價。酒店地處城區高地,建築大氣亮眼,緊鄰北侖河,觀景視野得天獨厚。我們留意到您反饋早餐食材有待提升,後續會優化餐品選材與品類搭配,同時持續維護設施環境,精進服務細節,力求帶給大家更好的入住體驗。
Guest User
Deluxe City-view Twin Room
Stayed in Apr 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 21, 2026
This was my first time in Dongxing, so I wasn't familiar with the area. I specifically chose this hotel, and first off, its location is perfect – right next to the attractions, just a short walk away. The hotel is on a high floor, offering expansive views. Plus, the service was absolutely fantastic. Highly recommend! 👍
Original textTranslated by Google
Response from Property: 很高興能成為您東興之行的舒心落腳點!酒店地理位置優越,毗鄰景區出行便捷,高空視野能收穫不錯的觀景體驗。暖心細緻的服務是我們的基本準則,十分感謝您的大力推薦,期盼下次再會。
Xianxiancium
Deluxe Room - With View (Double Bed)
Stayed in Mar 2026
Family
34 reviews
10/10
Outstanding
Posted on Apr 20, 2026
Overall, it was quite good. The location, cleanliness, and the rooftop observatory were all excellent. The service was also decent.
Dragon Pavilion Observatory Ticket: Staying at the hotel meant free admission, which was a great perk.
They say it's a very old hotel, but the facilities are excellent. From the room, you can see people coming and going across the border on both sides.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your positive feedback on Ramada Hotel! The advantageous location, cleanliness, rooftop observation deck experience, and the thoughtful perk of complimentary observation deck admission for hotel guests are all details we've carefully crafted to enhance our service. Even though the hotel is a bit older, we continuously upgrade our facilities so you can enjoy panoramic views of the bustling cross-strait border crossing from your room. We will continue to refine our services and look forward to your next visit! Wishing you all the best!
darahuang
EKB1
Stayed in Mar 2026
Business traveler
5 reviews
8.0/10
Very good
Posted on Apr 17, 2026
Had a good experience on a business trip. Downstairs was convenient with plenty of food options. I'd recommend taking a stroll around the area. Dongxing City is worth another visit. The hotel breakfast was decent too.
Original textTranslated by Google
Response from Property: Dear Valued Guest, thank you so much for taking the time to leave a review! We are delighted to know you enjoyed your stay. The hotel grounds are bustling with activity and offer a wide variety of delicious food, making it a perfect spot for a relaxing stroll. Thank you also for your positive feedback on the breakfast. Dongxing is definitely worth visiting again, and we look forward to your next visit! Wishing you a pleasant stay and all the best!
Guest User
Family Room (Cartoon Theme + Kids Time)
Stayed in Jan 2026
Family
6 reviews
8.7/10
Very good
Posted on Feb 17, 2026
This hotel is in the same building as the Vienna Hotel, just on a different floor. I asked the front desk, and they said it's the same owner. The parking lot access, parking spaces, and management are all quite unsatisfactory. The room size is decent, but the layout and design are pretty average. While there's nothing explicitly wrong, the entrance just feels a bit off. The biggest letdown is that such a large hotel doesn't have a laundry room. For a family traveling during the holidays, not being able to wash and dry clothes is quite inconvenient. This seems like an easy fix that could be implemented. On the plus side, it's super close to the border crossing and the nearby old street, which is incredibly convenient. The hotel also helped us contact a travel agency to handle immigration procedures quickly – we paid 220 CNY per person on the 28th of the twelfth ***** month. Another major advantage is the hotel's 35th-floor rooftop observation deck, which offers absolutely stunning views and is the tallest hotel in the area.
Original textTranslated by Google
Response from Property: 親愛的賓客您好!感謝您真實細緻的點評,非常抱歉在停車管理、房間格局和洗衣設施上沒能給您帶來更好的體驗,您的意見對我們非常重要,我們會盡快優化提升。很高興酒店的便利位置、高效的出入境服務和樓頂觀景能讓您滿意,這也是我們一直努力的方向。期待下次相見,給您帶來更舒適的入住感受!
Huaitajibuhuatiemuer
Family Room (Cartoon Theme + Kids Time)
Stayed in Jan 2026
Family
5 reviews
10/10
Outstanding
Posted on Feb 17, 2026
Great value for money, and the kids had a blast! They especially loved playing the Ludo board game and the Hello Kitty bedspreads! The hotel has high ceilings, offering a view of Vietnam in the distance! The buffet was also very plentiful!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您的好評,看到您和孩子都玩得開心,我們也特別高興!很高興酒店的高性價比、飛行棋、Hello Kitty 主題床、高空景觀以及豐富自助餐都讓您滿意。我們會繼續用心做好服務,期待您和家人再次光臨,祝您生活愉快!
Guest User
Deluxe City-view Twin Room
Stayed in Jan 2026
Family
21 reviews
10/10
Outstanding
Posted on Feb 7, 2026
This is a high-end, stylish hotel with great ambiance and hygiene. You can also go to the rooftop for some nice photos. The breakfast is diverse and plentiful, and it's super close to the port, just a few hundred meters away – you can easily walk there!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!短暫的停留,滿滿的回憶,希望華美達的入住經歷能為您的東興邊境之行添上濃墨重彩的一筆!擁有您這樣細膩的賓客,是小達的福氣。為了您來到華美達的入住體驗能夠變得更加舒適,我們會不斷努力!盼望在您的旅途中,小達能夠常伴,更期待與您得再次相遇,願您每天都能擁有最最美好的心情!小達於此真誠期待您的再次蒞臨!
Guest User
Family Room (Cartoon Theme + Kids Time)
Stayed in Dec 2025
Traveling with friends
7 reviews
9.5/10
Amazing
Posted on Jan 23, 2026
Good review! Great value for money!
Facilities: The bed was a bit small, but it was enough for sleeping.
Hygiene: Very good, clean. However, the blanket for kids to play on didn't look very clean to the naked eye.
Environment: Very good, and there's even robot interaction. My child was very happy.
Service: It was okay, perhaps because there were many people, the response wasn't very fast.
Original textTranslated by Google
Response from Property: 敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。感謝您對我們提出寶貴的意見,我們一定會加強管理改進,享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!
Stefanberg
Deluxe City-view Queen Room
Stayed in Dec 2025
Couple
26 reviews
10/10
Outstanding
Posted on Jan 23, 2026
1) This hotel is literally situated on the China-Vietnam border. From my room window, I could see Vietnam, and the front desk even warned me that if I had an iPhone, it might pick up signals from the neighboring country and my time zone could change. The rooftop observation deck offers an even better view of the border scenery, encompassing both Dongxing in China and Mong Cai in Vietnam.
2) When I booked on Trip.com, I specifically requested a non-smoking room, and the hotel front desk truly delivered! The floor and room were genuinely free of any secondhand smoke. Honestly, in a fourth-tier city in (what is arguably the world's number one country for secondhand smoke), this was a rare and pleasant surprise.
3) It's quite close to the Dongxing Port, just a 5-minute walk away.
If you want to experience the charm of a border town right from your room, and if you appreciate clean room facilities and fresh, natural air, I would definitely recommend this hotel.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,東興華美達廣場酒店全員會繼續努力時刻準備着您隨時回來。