I checked into the hotel at around 21 o'clock in the evening on May 1, and I redeemed a breakfast, a check-in fruit, and the right to check-in 4 hours in advance on Ctrip. The next thing is to talk about the place. First, I didn’t see the fruit until the next morning. I went to the front desk to inquire. She said that the fruit has been replaced with free mineral water. Now which hotel does not have free mineral water Water! Later, she said she went to ask the manager, but there was no reply when I checked out! Second, after redeeming the breakfast voucher, I had to ask them the next morning before I said there was one. Is it possible that customers who book rooms on Ctrip are a bit bullied? Is this a Ctrip problem or a hotel problem? The soundproofing effect is not good, the experience is too bad, I don’t want to talk about it later, it’s boring
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