The day of my arrival, the hotel staff texted me asking my arrival time. I told them the scheduled time of my flight's arrival. Response was ”ok”. What they didn't tell me is that the front desk closes at the end of the business day. So, I arrived by taxi about 8 pm. The driver pointed me to a dimly lit stairway...it's the gray tiled stairway behind the double glass doors next to the massage spa. There are NO SIGNS out front saying that there is a hotel in the building. There is no sign on the door saying that this is the door to the hotel. There is no sign saying that the hotel starts on the second floor (where the front desk is closed and dark.) So I texted the number that contacted me earlier and about five minute later someone showed up with my key for my room (#5) on the third floor. (There is no elevator. No bellman to carry your luggage.) My room had no windows. Not even a tiny one in the bathroom. No telephone, which makes sense because the front office is closed more often than not. Vent fan was noisy. Aircon worked very well, though, which was nice. TV cable was fuzzy, but watchable. There is a refridgerator that doesn't get very cold. Internet was adequate, but would not win any races. They provde a dispenser in the shower with three choices, two of which were empty, but there appeared to be a few drips of shampoo available (I alwasy travel with my own bar of soap for just places like this who can be bothered to check that their rooms are stocked before they rent them.) Shower was marginal...low pressure and the shower head was too big for the low pressure. They did have a hand-held spray nozzle for the toilet, which is always nice. I stayed 4 nights, three of which were quite peaceful. No windows means no traffic noise although the hotel is not on a high traffic street anyway. I think there were no other guests in the two other rooms on my floor until my last night when folks moved next door and loudly opened and closed their door every ten or fifteen minutes (probably a smoker going out.) No phone to call closed office to ask them to be aware that they are not the center of the universe. I was ready to use this hotel on my next visit until the noisy last night. Time to look for someplace else. One very nice thing....the hotel is just adjacent to the Metro Mall, also called the Pacific Mall, also called Gaisano Mall (and it actually has another name, too, but I didn't quite catch that one.)
36 Reviews