Krystal Palace Douala
Select date
-
Select date
1 night
Krystal Palace Douala

Meet your Douala getaway: Krystal Palace Douala. This 5-star standout has earned a 8/10 rating from 50 travelers, proving you don't have to compromise on quality for a great price, starting from $221.

Rooms

Premium Double Room

Premium Double Room<1>

Deluxe King Room

Check-In & Check-Out

From 14:00 until 11:00

Nearby Attractions

MAGIC PISCINE: 0.38 km away

Musee Provincial de Douala: 0.47 km away

Sawa Attraction Park - Sawa Parc d'attractions: 0.27 km away

Hotel Features

For Your Relaxation: Karaoke, Body care, and Tennis court

Pets policy: No pets allowed.

Dining & Drinks: Room service, Snack bar, Restaurant, Convenience store/kiosk, Bar, Lobby bar

Krystal Palace Douala

No. 2 of Premium Hotels in Cameroon
Show on map
We Price Match
Highlights
Free airport pick-up
Bar
Spa
Buffet breakfasts
Tennis court
+3 more
Amenities
All amenities
Property Description
Show more
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
Surroundings
Airport: Douala International Airport
(5.3 miles)
Train: Gare de Bessengue Deido Station
(1.1 miles)
Landmarks: Sawa Attraction Park - Sawa Parc d'attractions
(900 ft)
Landmarks: MAGIC PISCINE
(1250 ft)
Landmarks: Musee Provincial de Douala
(1550 ft)
Landmarks: Christ Embassy Douala, Akwa Douala
(2100 ft)
View on map
4

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private entrance
Private toilet
Room Details
Check Availability

Prestige Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or shower
Wi-Fi in room
Room Details
Check Availability
2

Classic Pmr

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
1

Classic Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
1

Premium Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
2

Premium Plus Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
2

Executive Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
2

Deluxe Plus Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
3

Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private entrance
Room Details
Check Availability
Hide Room Types

Average for similar properties in Douala
A‍Y‍Z‍Q
January 8, 2025
very upset that hotel does not have my booking with the hotel. guest does not have the room when he reached the hotel and no room at all and need to go to other hotel last minute. contacted trip.com and they mentioned they have communication breakdown with the hotel and need to revert back. nothing the hotel can do too as its fully booked. so dont know is trip.com issue or the hotel issue. overall, very upset thou we got refunded and apology from trip.com
N‍i‍y‍i‍_‍D‍a‍v‍i‍d
March 30, 2026
Perhaps the best place I've stayed in, in Cameroon. Krystal Palace Douala reeks of class. The structure kind of reminds me of my stay at Novotel Nairobi Westlands. I spent two nights at the property. On the first night I was on the third floor. Room was comfy. Sleep quality was excellent. Views are okay. Later, I went a floor higher, although I would have preferred a floor much higher than the fourth. The room was definitely better by design. I thought there was a big mistake when I didn't initially locate where to plug my phone. I was used to bedside drawers and didn't realise the decor was not a drawer — and sockets were underneath. Would prefer the sockets were higher though. That's about the only snag for me. Food was nice. Buffer breakfast with loads of options to choose from. Staff were courteous and well trained. The property is quite big and it has a whole lot of facilities, even for children. It has an in-house nightclub and so much more. WiFi worked very well... Really lovely place.
T‍C‍H‍O‍U‍N‍G‍O‍N‍G‍ ‍N‍A‍N‍A‍ ‍L
December 15, 2025
My event went well at Krystal Palace. Thank you for so much giving me the best experience with my guests. We had the best time at your event hall.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 27, 2025
No fried Eggs at krystel palace (5 star hotel) bc generators under repairs. I asked if gas cookers not working as well.. Officially i must admit the service below stsndards. No one taking responsibility . No chef de salle. Finallymy scambled eggs arrived after breakfast over K hotel bonapriso has upper hand on staff
c‍h‍o‍u‍a‍i‍b‍h‍a‍m‍i‍d‍a‍l‍l‍a‍h
April 6, 2025
The room is clean and well maintained, the only disappointing thing is the gym, cheap and lack of equipments, plus the ventilation is almost absent and feels like sauna, only treadmill and all in one equipment which doesn’t do any of the exercise properly
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 5, 2025
The best place to be I’ve never felt more comfortable and relax they offer attentional services with an excellent morally based staff who takes care of the client well being Krystal palace is the place to be guys go and visit and for sure you’ll have no regrets
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
February 18, 2025
Excellent hotel with wonderful staff The positives: This is a 5-star hotel and Douala and Cameroon should be proud of this hotel. The building is impressive, the furnishings, the decor and the rooms and the suite we stayed in was absolutely stunning. The reception was worthy of a 5-star hotel. The staff were amazing. The negatives: the windows from the rooms are dirty and do not give a good impression of the hotel. They can be cleaned from the inside so that guests have a good view from the hotel. The carpet in the hallway was stained in some spots. High-end hotels are getting away from carpets altogether for many reasons including health. The swimming pool area had too many people who were not there to use the pool. In fact some outside people came to record selfies for their social media posts. It’s a shame a hotel of this calibre would allow that. Also, access to the pool should not be through the restaurant. I raised all these concerns in person and the staff were very receptive. In fact, Nelly who is a public relations staff was excellent as she took time to hear me and offer some helpful background information. I loved the spirit displayed by the staff of this hotel. The owner and management have succeeded well here. I can only wish them well.
J‍o‍y‍c‍e
February 7, 2025
Amazing stay very comfortable
N‍i‍c‍o‍l‍a‍s
February 19, 2024
Big Mirage Don't be fooled by the reception desk, that is the best customer service you will receive. After that, customer service goes down the drain. The people working at the buffet except for 1 single waitress were all rude and looked like they did not want to be there at all. 3 days and 2 nights and i had NO HOT WATER. Not even luke warm. I had 2 roaches just chilling in my room and i was on the 2nd floor. If you get stuck in the elevator you might pass out from heat as the fan DO NOT WORK. I told the hotel about this and they still did not provide a discount or anything. When i arrived i had high hopes for this hotel but it was getting worse day by day. I was very happy to leave and go to a hotel that has functioning water and people that were happy to work. I have no intention of going back to Douala and even less of going back there.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: 09:30–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 17 years old and under
XAF 10,496.00 (approx. $18.52) per person
Adult
Buffet:XAF 14,431.00 (approx. $25.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Local hotel name: Krystal Palace Douala
  • Number of Rooms: 53
Phone:+237-696303980
Email:reservations@krystalpalacedouala.com
Located in Douala, Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual'art.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

You might be wondering

What landmarks are near Krystal Palace Douala?

Nearby attractions to Krystal Palace Douala include Sawa Attraction Park - Sawa Parc d'attractions, just 900 ft from your search (straight-line distance) away.

What amenities and services does Krystal Palace Douala offer?

Popular amenities and services at Krystal Palace Douala include: Shuttle service.

Does Krystal Palace Douala have a pool?

Yes, Krystal Palace Douala has a swimming pool for guests.

Where is Krystal Palace Douala located?

The hotel is located at Boulevard de la Liberté.

Does Krystal Palace Douala offer airport transfer services?

Yes, Krystal Palace Douala offers Airport pick-up service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Krystal Palace Douala?

No, pets aren’t allowed at Krystal Palace Douala.

How much does it cost to stay at Krystal Palace Douala?

Room rates at Krystal Palace Douala vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Krystal Palace Douala?

Check-in at Krystal Palace Douala starts at 14:00-20:00, and check-out is at 11:00.

About This Property

Nearest AirportDouala International Airport
Distance to Airport8.57KM
Nearest Train StationGare de Bessengue Deido Station
Distance to Train Station1.83KM
Average Price FromUSD273
Hotel Star Rating5