Best Western Palace Hotel Casino
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Douglas

Best Western Palace Hotel Casino

5G7H+2CC, Central Promenade, Douglas, IM2 4NA, United Kingdom
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When you a stay at Best Western Palace Hotel & Casino in Douglas, you'll be on the beach, just steps from Douglas Beach and Palace Casino. This upscale hotel is 0.7 mi (1.1 km) from Gaiety Theatre and 1 mi (1.6 km) from Onchan Pleasure Park.Show More
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hotel overview picture
3.6/5Amenities: 3.6
All 90 Reviews
Amenities
Golf CourseIndoor Swimming PoolCasinoSaunaSpaFitness RoomPrivate ParkingBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Isle of Man Airport
(20.1km)
Landmarks: Villa Marina
(778m)
Landmarks: Manx Electric Railway - Derby Castle Station
(874m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Suite-1 King Bed, Non-Smoking, Deluxe Suite with Separate Lounge
6

Suite-1 King Bed, Non-Smoking, Deluxe Suite with Separate Lounge

1 King bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Connecting Room
Room Details
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Standard Room with Double Bed-Non-Smoking
10

Standard Room with Double Bed-Non-Smoking

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Double Beds Oceanview Non-Smoking
6

Double Beds Oceanview Non-Smoking

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Sea View
Private Toilet
Hair Conditioner
Room Details
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Deluxe King Room with Sea View-Non-Smoking
6

Deluxe King Room with Sea View-Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Sea View
Private Toilet
Hair Conditioner
Room Details
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Standard Room with 2 Single Beds-Non-Smoking
11

Standard Room with 2 Single Beds-Non-Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Twin Room with Sea View
6

Twin Room with Sea View

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Guest Reviews(90)

3.6/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.6
  • Location3.6
  • Service3.5
KW365
March 25, 2024
Sadly I cannot recommend this place at all due to a serious mold issue in our room, not spotted until the last day of our trip. Could be many rooms like this. This is not safe for life
Viktar
November 27, 2022
Good hotel located near to airport, good matress, good location
diana
December 22, 2023
I couldnt stay the full 4 days due to wether conditions and ferries being cancelled i was offered no reduction due to this. I have stayed at this hotel many times and never had a problem i feel really upset about their lack of interest in my position. There was also no reduction in rhe cist if breajfast and dinner for guests.
Karen
December 9, 2023
It was a good room and bfast was lovely. Charging although small amout for parking was unnecessary. Overall needs a face lift but would go again.
Elizabeth
December 5, 2023
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
Christopher
November 21, 2023
Nice hotel, comfortable stay, lovely sea view, hotel starting show it’s age, could do with modernisation soon
Iris
November 2, 2023
The view from our room overlooking the Douglas Promenade is fantastic. Hotel is close to Electric Tram end, with easy bus service. Nice pool.
Paul
October 20, 2023
Property is a little tired looking but the rooms were clean and comfortable. Staff were pleasant enough but some could take lessons on how to smile! The Chinese restaurant served fantastic food with a great menu and great staff. The main restaurant had a limited menu although reasonably priced. Hotel breakfast was a highlight! Parking was ample and again reasonably priced. Local amenities were close by. The island has some wonderful restaurants and the locals were very welcoming. The ferry terminal was a 5 minute drive from the hotel. Mobile phone signal on the island is terrible at best.
Chris
October 11, 2023
Unfortunately one of the worst Hotels I have stayed in. While the pool and restaurant/bar area are OK - everywhere else desperaltly in need of a makeover - paint peeling, threadbare carpets, cracked tiles, cheap furniture etc. The Hotel must be struggling as Car Parking is extra - even though street parking is effectively free and Hotel guests are even xpected to leave a deposit for a towel to use the pool - who has £2 in their pocket going for a swim (room key is a security risk!) - so had to go back to room to get a towel. This petty approach was clear in staff attitudes to even simple requests - not their fault - but reflected management dictated approach. This is a Hotel for OAP coach trips using the Hotel as a base, where cost is paramount and mod cons not requied nor seen.

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
£12.95 (approx. $16.35) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1965
  • Number of Rooms: 133
When you a stay at Best Western Palace Hotel & Casino in Douglas, you'll be on the beach, just steps from Douglas Beach and Palace Casino. This upscale hotel is 0.7 mi (1.1 km) from Gaiety Theatre and 1 mi (1.6 km) from Onchan Pleasure Park.

Take time to pamper yourself with a visit to the full-service spa. Gambling sorts can try their luck at the casino, while others may prefer a health club or an indoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Grab a bite at Paragon Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 133 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Best Western Palace Hotel Casino?

Prices at Best Western Palace Hotel Casino are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Best Western Palace Hotel Casino?

The closest airport is Isle of Man Airport. It is 20.1km from the hotel and approximately a 26minutes journey by taxi.

What are the check-in and check-out times at Best Western Palace Hotel Casino?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Best Western Palace Hotel Casino provide airport transfer services?

No, the Best Western Palace Hotel Casino doesn't provide airport transfer services.

What amenities and services does Best Western Palace Hotel Casino have?

Best Western Palace Hotel Casino has the following amenities and services: Indoor Swimming Pool, Golf Course, Casino.

Does Best Western Palace Hotel Casino have a swimming pool?

Yes, Best Western Palace Hotel Casino has a pool. Pool type: Indoor Swimming Pool.

Does Best Western Palace Hotel Casino have fitness amenities?

Yes, Best Western Palace Hotel Casino has fitness amenities.

Does Best Western Palace Hotel Casino provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Best Western Palace Hotel Casino have non-smoking rooms?

Yes, Best Western Palace Hotel Casino has non-smoking rooms. Please view the hotel listing for details.

Does Best Western Palace Hotel Casino provide breakfast?

Yes, Best Western Palace Hotel Casino provides breakfast.

About This Property

Nearest AirportIsle of Man Airport
Distance to Airport20.1KM
Average Price FromUSD163
Hotel Star Rating4