The Empress Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Douglas

The Empress Hotel

Central Promenade, Douglas, IM2 4RA, United Kingdom
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With a stay at The Empress Hotel, you'll be centrally located in Douglas, steps from Douglas Beach and within a 10-minute walk of Palace Casino. This upscale hotel is 0.4 mi (0.6 km) from Gaiety Theatre and 0.7 mi (1.1 km) from Manx Museum.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 103 Reviews
Amenities
HikingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Isle of Man Airport
(19.2km)
Landmarks: Villa Marina
(327m)
Landmarks: Gaiety Theatre
(504m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Suite with Sea View
1

Deluxe Suite with Sea View

Free Wi-Fi
Non-smoking
Private Bath
Sea View
Private Toilet
Shampoo
Room Details
Check Availability
Classic Twin Room with Sofa
1

Classic Twin Room with Sofa

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Deluxe Double or Twin Room, 1 Bedroom, Sea View
12

Deluxe Double or Twin Room, 1 Bedroom, Sea View

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Sea View
Towel
Private Toilet
Room Details
Check Availability
Panoramic Penthouse with Sea View
17

Panoramic Penthouse with Sea View

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Towel
Room Details
Check Availability
Classic Single Room with 1 Single Bed
11

Classic Single Room with 1 Single Bed

1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Shampoo
Room Details
Check Availability
Classic Twin Room
10

Classic Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Shampoo
Room Details
Check Availability
Double or Twin Room with Sea View with Shower
3

Double or Twin Room with Sea View with Shower

1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Sea View
Private Toilet
Shampoo
Room Details
Check Availability
Classic Double Room
14

Classic Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Shampoo
Room Details
Check Availability
Family Triple Room
13

Family Triple Room

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Towel
Private Toilet
Shampoo
Room Details
Check Availability
Executive Double Room with Sea View
8

Executive Double Room with Sea View

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Towel
Room Details
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Executive Double or Twin Room, 1 Bedroom, Sea View
6

Executive Double or Twin Room, 1 Bedroom, Sea View

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Towel
Room Details
Check Availability
Executive One-Bedroom Suite with Sea View
7

Executive One-Bedroom Suite with Sea View

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Sea View
Towel
Room Details
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Guest Reviews(103)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities3.9
  • Location4.1
  • Service4.1
Anonymous User
December 30, 2022
The front desk is friendly!Room service and housekeeping is great,good island of man trip!unforgettable experience
PatPat2970
December 16, 2021
Sea view, classic building, very nice bar, Bfast … no comment
Guest User
October 3, 2023
Poor little one. Even though the London hotel is small, I didn’t expect that the island is also small. It’s better to stay in a B&B when visiting Man Island in the future.
Original TextTranslation provided by Google
Guest User
September 2, 2022
In general, it is really hot without air conditioning, and there is nothing to eat nearby. The transportation is not convenient, and it is not cost-effective in other places, but the island has to accept it because of the price.
Original TextTranslation provided by Google
Verified traveler
December 16, 2023
Second time staying at this hotel. It is quiet, safe, comfortable, and offers complimentary breakfast. I find this to be an excellent value hotel on the prom. One of the higher end styled ones. The onsite bar and restaurant are also excellent. I will stay here again in the future!
Chris
December 8, 2023
Stopped here on business for one night, my stay was ok and the staff we met were lovely. However we had a lot of high winds and heavy rain while there, my room was a seaview room on the third floor which was nicely decorated and comfy but the windows didnt seal in the frame correctly and the wind whistled through the frame all night, even the curtains moved with the force of the wind. I woke up in the morning to the window sill completely covered in rainwater which was running onto the floor. The wind issue also allowed the room to be quite cold even with the radiator on full. Breakfast was good with plenty of choice, we didnt have dinner in the hotel, instead we ate out at a local indian restaurant.
Anne
December 3, 2023
The room was freezing when I got to room 106. There were 2 radiators neither have been switched on. I tang the hotel before arrival to tell them my partner was disabled and health issues eg COPD. I said this again on check in. I said I would view the room. I turned the rads to full myself and told reception before I left. When I came back the room was still very cold with the curtains open. I had to request additional fan heating. This was then provided but all too late. As a result the bedsheets felt cold and damp when we got into bed. There was also some black mould in the bathroom. My partner is at risk of any fungal issues from black mould and this is not acceptable. In addition I had asked for. King sized bed when booking and in the notes attached to the booking I stated this. I want to have a response to see what you are going to do about this. Our stay was of unacceptable standard.
Michael
November 7, 2023
Only Stopped for two nights but it was all you could want from a hotel, spotlessly clean, friendly staff and a cracking location.
Lloyd
November 2, 2023
A hotel I’ve used before for my work trips to the IOM, it’s always clean, the service is always good and the food available both for dinner and the breakfast is perfect for what I need and want. I think the value they offer is good and il continue to pick it as my choice when visiting.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 104
With a stay at The Empress Hotel, you'll be centrally located in Douglas, steps from Douglas Beach and within a 10-minute walk of Palace Casino. This upscale hotel is 0.4 mi (0.6 km) from Gaiety Theatre and 0.7 mi (1.1 km) from Manx Museum.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this Victorian hotel include a television in a common area, a ballroom, and a vending machine.

Grab a bite at The Brasserie Restaurant, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Douglas? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and meeting rooms.

Stay in one of 104 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Empress Hotel?

Prices at The Empress Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Empress Hotel?

The closest airport is Isle of Man Airport. It is 19.18km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at The Empress Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Empress Hotel provide airport transfer services?

No, the The Empress Hotel doesn't provide airport transfer services.

What amenities and services does The Empress Hotel have?

The Empress Hotel has the following amenities and services: Hiking, Bar, Restaurant.

Does The Empress Hotel have a swimming pool?

No, The Empress Hotel doesn't have a pool.

Does The Empress Hotel have fitness amenities?

No, The Empress Hotel doesn't have fitness amenities.

Does The Empress Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does The Empress Hotel have non-smoking rooms?

Yes, The Empress Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Empress Hotel provide breakfast?

Yes, The Empress Hotel provides breakfast.

About This Property

Nearest AirportIsle of Man Airport
Distance to Airport19.18KM
Average Price FromUSD154
Hotel Star Rating4