Wescott Hotel

Wescott Hotel Reviews

Wescott Hotel

Al Souq Al Kabeer, Dubai, Emirate of Dubai, United Arab EmiratesView hotel details
Wescott Hotel
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Guest Reviews of Wescott Hotel

8.3/10
Very good
106 reviews
Verified reviews
Location8.7
Amenities7.9
Service8.2
Cleanliness8.5
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All reviews(106)
Positive reviews(88)
Reviews with photos/video(19)
Easy to get around(20)
Close to metro(16)
Clean and tidy(15)
Awesome rooms(13)
Great service(12)
Awesome stay(10)
Convenient for shopping(6)
Great value for money(5)
Negative reviews(18)
Guest User
Superior City View Queen
Stayed in Feb 2026
Couple
2 reviews
8.0/10
Very good
Posted on Mar 3, 2026
I like this hotel because of the beautiful view and its convenience.
Response from Property: Dear Mr. Guest,Thank you for sharing your review and for rating your stay with us. We are delighted to know that you enjoyed the beautiful view from your room and found our location convenient. Your positive comments on our amenities, cleanliness, surroundings, and service are truly appreciated by the entire team.We are glad your experience was a pleasant one, and we look forward to welcoming you back for another comfortable stay.Warm regards,Vikram Tanwar General Manager
Honey beeeee
Superior City View Queen
Stayed in May 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Jul 2, 2026
This hotel I booking many times really I like service from reception Especially the lady sitting at the first counter I see her long time work here every time she smiles for customers even her busy she professional and Service Mind I feel safe when I come here
Response from Property: Dear Guest,Thank you for your wonderful review and for choosing to stay with us many times. We are truly delighted to know that our service continues to meet your expectations. Your kind words about our Reception team — especially the lady you always see during your visits — mean a great deal. Her professionalism, warm smile, and dedication to guests are qualities we deeply value, and your appreciation will certainly be shared with her.We are glad you feel safe and well cared for whenever you stay with us. It is always our pleasure to welcome you back.Warm regards,Vikram Tanwar General Manager
Ajay stya
Superior Twin Room
Stayed in Mar 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Apr 27, 2026
Awesome 👏
Response from Property: Dear Mr. Ajay,Thank you for your outstanding 10/10 rating and for sharing such a wonderful review. We are truly delighted to know that every aspect of your stay—from amenities and cleanliness to surroundings and service—met your expectations so perfectly.Your appreciation means a great deal to our entire team, and feedback like yours motivates us to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back for another memorable stay.Warm regards,Vikram Tanwar General Manager
Srinivas Rachha
Superior City View Queen
Stayed in Feb 2026
Couple
10 reviews
9.0/10
Great
Posted on Mar 5, 2026
Location is vey good
Response from Property: Dear Mr. Srinivas,Thank you for your wonderful rating and for choosing to stay with us. We are delighted to see your high scores for cleanliness, surroundings, and service. It’s great to know that these aspects of your stay met your expectations and contributed to a pleasant experience.We also appreciate your feedback on amenities. Your comments help us understand where we can further enhance the guest experience, and we will certainly review this area with our team.We look forward to welcoming you back and ensuring your next stay is even more enjoyable.Warm regards,Vikram Tanwar General Manager
David Jacquaye
Superior City View Queen
Stayed in Jan 2026
Business traveler
4 reviews
7.5/10
Posted on Feb 21, 2026
Great location
Response from Property: Dear Mr. Jacquaye,Thank you for sharing your feedback with us. We are pleased to know that you appreciated our great location and found certain aspects of your stay satisfactory. Your ratings and comments help us understand where we are meeting expectations and where we need to improve.At the same time, I regret that some areas — particularly amenities and service — did not fully meet your expectations. Please be assured that your remarks have been shared with the concerned teams so we can address these points and enhance the overall guest experience.We truly value your input and hope to have the opportunity to welcome you back, allowing us to provide a more seamless and enjoyable stay.Warm regards,Vikram Tanwar General Manager
Risctakerz
Superior City View Queen
Stayed in Aug 2025
Solo traveler
12 reviews
10/10
Outstanding
Posted on Sep 23, 2025
Very nice hotel. Near to Ghubaiba Bus Station and Metro Station which is very convenient. There is a small restaurant Lim's Cafe in 100m which is quite reasonable price for quick bite. Convenient Store also nearby. Hotel is super clean. Staff is very helpful. You can store your luggage for a few hours after check out without any payment.
Response from Property: Dear Guest,Thank you for your excellent rating and thoughtful review. We’re pleased to hear that our location near Ghubaiba Bus and Metro Stations provided you with great convenience. It’s wonderful to know you found our hotel exceptionally clean and that our staff’s helpfulness made a positive impact on your stay. We’re also glad our complimentary luggage storage added to your comfort.We look forward to welcoming you back for another seamless and enjoyable visit.Warm regards, Vikram Tanwar General Manager
Guest User
Superior Waterfront Queen
Stayed in Dec 2025
Business traveler
1 reviews
3.0/10
Posted on Jan 20, 2026
Dear Management Team, I am writing to formally express my disappointment regarding the service I experienced during my recent stay at your hotel. From the moment of check-in, the interaction with the receptionist was unprofessional and rude. She didn’t understand the my request and said something without listening my request. During the stay I was repeatedly asked to pay for everything without any courtesy or proper explanation. When I requested an extra towel, I was informed that only two towels are provided per room—this information was shared abruptly and only later in the morning, not at check-in. More concerning was the complete failure to provide the wake-up calls I had specifically requested. I had clearly requested two wake-up calls, one at 3:30 AM and another at 10:30 AM. Unfortunately, neither of these calls was made, which caused significant inconvenience and disrupted my schedule. Overall, there was a noticeable lack of politeness and professionalism, both at the front desk and during phone interactions. A staff member named Pankaj was contacted regarding these issues; however, he was unable to provide any solution and appeared more focused on avoiding the matter rather than resolving it. Considering the high amount I paid for this stay, this level of service is unacceptable and does not meet expected hospitality standards. I kindly request that higher management review this matter and get back to me with an appropriate response, including compensation for the inconvenience caused.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely regret to learn that your experience did not meet your expectations, and we apologize for the inconvenience caused.Please accept our apologies for the unprofessional interaction you encountered at check-in and during subsequent communications. This is not the standard of service we aim to provide, and your comments have been noted with seriousness.We are particularly concerned about the missed wake-up calls you had requested. This lapse in service is unacceptable, and we understand the inconvenience this may have caused to your schedule. We also regret the manner in which information regarding towel policy and payment requests was communicated, which should have been handled with greater clarity and courtesy.Your feedback has been shared with senior management for internal review, and necessary corrective measures will be taken to ensure such issues are addressed and do not recur.Thank you for bringing these matters to our attention. We value guest feedback as it helps us improve our services and standards.Warm regards,Management Team
Guest User
Superior City View Queen
Stayed in Oct 2025
Couple
2 reviews
10/10
Outstanding
Posted on Nov 20, 2025
it was a wonderful experience. The hotel is in a perfect location just a 1-minute walk to the metro and 1 minute to the bus station, with easy access to all Emirates of the UAE, Shandigha Museum, and many nearby historical places. The staff were very good, kind, and cooperative, and the food was delicious. Highly recommended
Response from Property: Dear Guest,Thank you very much for sharing your wonderful feedback and awarding us a perfect score of 10. We are delighted to know that you enjoyed the convenience of our location, with easy access to the metro, bus station, and nearby historical attractions.It is equally rewarding to hear that our team’s kindness and cooperation, along with the quality of our food, contributed to making your stay a memorable one. Your recommendation means a great deal to us, and your kind words will be shared with our colleagues as a source of encouragement.We look forward to welcoming you back soon for another outstanding experience.Warm regards, Vikram Tanwar General Manager
Guest User
Superior City View Queen
Stayed in Oct 2025
Solo traveler
9 reviews
5.0/10
Posted on Nov 7, 2025
The hotel is next to the metro and busstation which is great, however…. The area and hotel is full of south east asians. When i check in, the girl was kinda rude. It literally looked like i was in india (not kidding). They were all staring and being loud in the lobby 24/7. The hotel and room had a weird smell too. I wouldnt recommand it unless you dont care about these topics, then this hotel is great for you.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to know that you found our location next to the metro and bus station convenient.We do, however, wish to respectfully clarify certain points raised in your review. Our hotel welcomes guests from all nationalities and backgrounds, and we are proud to provide an inclusive and respectful environment for everyone. Comments directed at specific communities do not reflect the values of our property or the spirit of hospitality we uphold.Regarding your remarks about service and cleanliness, we regret that your experience did not meet expectations. Our team is trained to handle guest interactions with professionalism and courtesy, and we will review your comments carefully to ensure any gaps are addressed. We also take cleanliness and comfort very seriously, and your feedback will be shared with our housekeeping team for immediate attention.We remain committed to providing a welcoming, comfortable, and respectful environment for all our guests, and we hope to have the opportunity to better serve you in the future.Warm regards, Vikram Tanwar General Manager
Natoi
Superior Queen Room
Stayed in Sep 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Nov 16, 2025
Clean, modern rooms with comfy beds & strong AC. Free shuttle to airport & metro. Decent breakfast buffet, friendly staff. Great value at ~$80/night—perfect for short layovers! As a budget-friendly 3-star option right opposite Dubai International Airport’s Terminal 3, the Holiday Inn Express Dubai Airport shines for short stays like layovers, with its free 24/7 shuttle, clean modern rooms, strong AC, comfy beds, and solid breakfast buffet—all at ~$80/night. Friendly staff and metro access make it a hassle-free base for quick city hops. But how does it stack up against similar 3-star spots? Based on recent 2025 traveler reviews from sites like Tripadvisor, ***********, and *******, here’s a focused comparison to top airport-near rivals (all within 5-10 mins of DXB). These are geared toward value-driven transit travelers, emphasizing convenience over luxury.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We truly appreciate your effort in reviewing your stay experience. However, it appears that the comments you have kindly shared relate to another property located near Dubai International Airport, and not to Wescott Hotel Dubai.We wanted to clarify this so that future travelers receive accurate information when considering our hotel. At Wescott Hotel Dubai, we are committed to providing comfortable rooms, attentive service, and memorable experiences for all our guests.Should you wish to share your personal experience of staying with us, we would be delighted to hear it and ensure your feedback is conveyed to our team.Warm regards, Vikram Tanwar General Manager
Muhammed Irshad PV
Superior City View Queen
Stayed in Mar 2025
Couple
4 reviews
7.0/10
Posted on Apr 21, 2025
As usual it was a good experience with Wescott. A well cleaned rooms and well organized staffs
Response from Property: Dear Mr.Muhammed,Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and appreciated our well-cleaned rooms and organized staff.Your feedback is valuable, and we will continue striving to enhance our surroundings, amenities, and service to ensure an even better experience for your future visits.We truly appreciate your support and look forward to welcoming you back soon!Best regards, Vikram Tanwar General Manager
Overcoming
Superior City View Queen
Stayed in Jun 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jul 16, 2026
Place was nice and staff helpful
Response from Property: Dear Valued Guest,Thank you for your outstanding 10/10 review. I’m truly pleased to know that you found the place nice and our staff helpful throughout your stay. Your perfect scores across amenities, cleanliness, surroundings, and service mean a great deal to us.We’re delighted that your experience in our Superior City View Queen Room was enjoyable, and we appreciate you taking the time to share your feedback.We look forward to welcoming you back for another comfortable and pleasant stay.Warm regards,Vikram Tanwar General Manager
Lowrence Sen
Superior City View Queen
Stayed in Jul 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Aug 14, 2025
I had a truly pleasant stay at Wescott Hotel. The staff were warm and welcoming, ensuring everything was taken care of throughout my visit. The room was clean, comfortable, and well-maintained, offering a relaxing environment after a long day. The hotel’s location is also very convenient, making it easy to get around. Overall, my experience was excellent, and I would gladly recommend Wescott Hotel to anyone looking for a comfortable and enjoyable stay.
Response from Property: Dear Mr.Lowrence, Thank you for your glowing review and perfect rating. We’re delighted to hear that your stay at Wescott Hotel was both comfortable and memorable. Your kind words about our team’s hospitality, the cleanliness and comfort of your room, and the convenience of our location are truly appreciated.It’s wonderful to know that we met your expectations across all aspects of your visit. Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards, Wescott Hotel Dubai
ooo sky
Superior City View Queen
Stayed in Oct 2025
Couple
13 reviews
10/10
Outstanding
Posted on Nov 19, 2025
It's really good location. Brekfast average but ok theycan improve more
Response from Property: Dear Valued Guest,Thank you for sharing such an outstanding review of your stay with us. We are delighted to know that you found our amenities, cleanliness, surroundings, and service to be excellent, and that our location added to the convenience of your visit.We also appreciate your constructive feedback regarding breakfast. While we are pleased you found it satisfactory, we recognize your suggestion and are continuously working with our culinary team to enhance the variety and quality of our offerings.Your encouragement means a great deal to us, and we look forward to welcoming you back for another memorable stay, with even more improvements to enjoy.Warm regards, Vikram Tanwar General Manager
Guest User
Superior Twin Room
Stayed in Sep 2025
Business traveler
7 reviews
10/10
Outstanding
Posted on Jan 11, 2026
It’s in the center so it makes it easier to move around metro 🚇 is near by too
Response from Property: Dear Guest,Thank you for your outstanding 10/10 rating and for taking the time to share your experience with us. We’re delighted to know that you enjoyed our amenities, cleanliness, surroundings, and service.It’s wonderful to hear that our central location and proximity to the metro made getting around the city easier for you. Convenience and comfort are exactly what we aim to offer every guest.We look forward to welcoming you back to Wescott for another excellent stay.Warm regards,Vikram Tanwar General Manager – Wescott Hotel Dubai