Jumeirah Zabeel Saray Dubai Reviews

Had a great birthday here! The hotel is beyound grand, the staff was super professional, and my room was huge. I got free upgrade on arrival. The Indian resturant was great and the spa was awesome. Recommened!

Best stay in Dubai palm area

Very good value for money. Excellent service. Good location. Comfortable room.

Could be better. Customer service not great in all areas. Front valet / hotel laughing at over charging us for a private taxi. Not professional. For a lower price this hotel is ok, Just don’t pay a premium for it as service levels are not up to standard regrettably it’s average at best.

The hotel is beauty and the facilities is great The reception Vilma and someone delivery my luggage so nice. Bfast so great However, my room have something like cockroach and fly and the Japan restaurant tori is bad. Don’t go. I can taste the freeze of the sashimi and little bit fishy.

Nice location. Service is good. Food was awesome. Lots of variety in breakfast. Beach area was well maintained.

The worst hotel I ever had been to.. too crowded hotel as u are in a mall not hotel 5 star.. visitors does respect the q in the check in.. and staff don’t consider that there is a line.. I went there with out my kids to have a rest from work .. they put my room as a connect room with a child didn’t stop crying 3 hours and I hear his mom talking loudly .. I spoke to the reception about my neighbor, to do something “they should move me to another room with upgrade room as a compensation”.. but they didn’t they only transfer my room to a far room exactly as the one I was in.. I discovered that the phone is not working in the new room .. I went to the reception to tell them,, the receptionist was arguing with me about the phone as I am lying she said it takes time and u should press zero and the hash bottom “I told her I know how to use the phone and it’s not working” finally she believes me and called the manger.. the manger Kamila was great she gave me her direct number to call her because the phone in the room was not working.. I wanted water I called the manger Kamila twice and she switch the phone I was shocked.. what a hotel really it was dispointed.. u think it finished no. When I checked out everything was paid one day before check in.. the hotel 5 times was trying to deduct the booking amount…

Very nice hotel , location little far but good fir quite vacation Good stuff and nice resturant fir breakfast

The view from the window is limited because of looks if the building. Foods are expensive in the hotel. It's hard to find a free sunbed with umbrella near the pool though there are plenty of them by the beach. Everything else was perfect

wonderful hotel

The hotel lobby and rooms are very beautiful. The room view is great, mine had a view of the Atlantis hotel. The hotel staff are very friendly and the service is really good. The breakfast area is gorgeous.

The hotel facilities are very complete and it is very suitable for taking the whole family on vacation. It has its own beach

The hotel is very good. They provide parking and luggage services. But after delivering the luggage, the foreigner didn't leave. He probably wanted a tip. I didn't have any small amount of cash at the time, so I didn't give him any. His face changed drastically.

The room facilities are complete, relatively new, clean, the environment is good, the service is warm, the restaurant environment is good, the breakfast variety is rich. The taste is good, and there are many choices.