DoubleTree by Hilton Dubai - Jumeirah Beach Reviews
DoubleTree by Hilton Dubai - Jumeirah Beach
The Walk - Dubai Marina, Dubai, Emirate of Dubai, United Arab EmiratesView hotel details
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Guest Reviews of DoubleTree by Hilton Dubai - Jumeirah Beach
8.3/10
Very good
54 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.0
Service8.4
Cleanliness8.0
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All reviews(54)
Positive reviews(53)
Reviews with photos/video(16)
Awesome stay(6)
Clean pool(6)
Large rooms(6)
Great swimming pool(6)
Great service(6)
Great location(6)
Negative reviews(1)
Adiiiiii
One-Bedroom Suite With City View
Stayed in Aug 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 27, 2026
It was a great place, especially have to mention that Linda at the reception was so sweet and lovely. Perfect location with a Dubai Eye view.
Response from Property: Dear Adii,Thank you for your lovely reviewWe’re delighted you enjoyed our location and the view of Ain Dubai. It’s wonderful to hear that Linda made you feel so welcome, we’ll be sure to share your kind words with her. We hope to welcome you back soon!Warm Regards,DoubleTree by Hilton Dubai Jumeirah Beach
Anonymous User
One-Bedroom Suite With City View
Stayed in Aug 2026
Business traveler
36 reviews
6.0/10
Posted on Sep 13, 2026
Pros: Spacious rooms, trendy infinity pool, and warm, courteous service.
Cons: Outdated facilities; limited gym equipment; breakfast menu and display are the same every day; rooms facing the road are quite noisy; and the room always smells strongly of a dirty rag after housekeeping.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback. We are pleased that you enjoyed our spacious rooms, infinity pool, and the warm service from our team.We sincerely apologize for the concerns regarding the room odor, noise, breakfast variety, and gym facilities. Your comments have been shared with the relevant teams for review and improvement.We appreciate your valuable feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.Warm regards,DoubleTree Dubai Jumeirah Beach
Anonymous User
One-Bedroom Suite With City View
Stayed in Jul 2026
Business traveler
36 reviews
2.0/10
Posted on Sep 4, 2026
Terrible, terrible, terrible! Chinese friends, I absolutely do not recommend staying here! Check-in took over an hour! Absolutely outrageous! They didn't even offer water while I was waiting. The Filipino front desk staff coldly said, "Just wait! We don't care if you're a Trip.com Diamond VIP!" I eventually had to contact Trip.com to get the check-in sorted out!
Breakfast was the same every day and not good at all.
The pool was fine, but the gym had too little equipment.
Service was okay, except for Jessa at the front desk on check-in day, who was terrible.
I will never come back, absolutely never!!! One-star review!!!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the long check-in wait and that the service you received upon arrival did not reflect the warm hospitality we strive to provide. Despite providing before suite at the standard check in time, I wish we could have learned on your early arrival time prior to your arrival so that we could have been better prepared and ensure seamless arrival experienceWe also appreciate your comments regarding breakfast variety and gym facilities, which will be shared with the relevant teams for review and improvement.We regret that your overall experience fell short of expectations and hope to have an opportunity to regain your trust in the future.Warm regards,DoubleTree Dubai Jumeirah Beach
Arthur Neil
One-Bedroom Suite With City View
Stayed in May 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jun 16, 2026
Great experience! The hotel was clean, comfortable, and the staff were very welcoming. Excellent service and a pleasant stay. Highly recommended!
Response from Property: Dear Arthur,Thank you for your wonderful review!We are delighted to hear that you had a great experience at DoubleTree by Hilton Dubai Jumeirah Beach. It's fantastic to know that you found our hotel clean and comfortable, and that our team made you feel welcome throughout your stay.Your kind words about our service mean a great deal to us, and we are thrilled that we could contribute to a pleasant and memorable visit.Thank you for your recommendation. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay in the future.Warm regards,DoubleTree by Hilton Dubai Jumeirah Beach
Guest User
One-Bedroom Suite With City View
Stayed in Jun 2026
Traveling with friends
4 reviews
8.5/10
Very good
Posted on Jul 19, 2026
It was okay but there is a lot of room of improvement. Room was spacious
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We're pleased to hear you found the suite spacious. We also appreciate your comments and will use them to help improve our guest experience.We hope to have the opportunity to welcome you back for an even better stay.Warm regards,DoubleTree by Hilton Dubai Jumeirah Beach
Daria Goodkova
One Bedroom Suite With Kitchen City View
Stayed in Aug 2025
Family
8 reviews
10/10
Outstanding
Posted on Oct 6, 2025
Excellent location! The beach here is much less crowded than in the central part of Dubai Marina. You can access the Dubai Marina promenade on one side and the Bluewaters promenade directly on the other. Tram stop 02 is just a 5-minute walk away. The amazing pool is open until 9 PM, and it looks beautiful in the evening 🌟. Their concierge system via WhatsApp is fantastic; you message them, and they resolve your issues immediately 👍. The staff at the front desk, security, breakfast team, and support staff were all incredibly friendly and lovely – thank you 🙏☺️. We had breakfast for all four days and really enjoyed the food. I will definitely recommend this hotel to my friends.
Original textTranslated by Google
Response from Property: Dear Daria, It’s truly a pleasure to read your kind words and to know that your experience with us was so enjoyable. I’m really glad to hear that you enjoyed the calm stretch of beach, the convenience of our location, and the comfort of the pool in the evenings.It also means a lot to know that our team, especially the concierge and breakfast staff, made a positive impression. They’ll be thrilled to hear your kind words.We truly appreciate your recommendation and hope to welcome you and your friends back for another great stay. Best regards,Can EsgunOperations Manager
Amanda A Atan
One-Bedroom Suite With City View
Stayed in Sep 2026
Business traveler
165 reviews
10/10
Outstanding
Posted on Oct 2, 2026
Beautiful scenery and great hospitality services.
Response from Property: Dear Amanda,Thank you for your kind review! We’re delighted you enjoyed the beautiful scenery and our team’s warm hospitality. We look forward to welcoming you back soon!Warm Regards,DoubleTree by Hilton Dubai Jumeirah Beach
Guest User
Two-Bedroom Suite With City View
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 27, 2026
Everything was good, the location was also great 👍
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your kind feedback. We are delighted to know that you had a good overall stay and enjoyed our great location.We truly appreciate your positive comments and look forward to welcoming you back for another enjoyable stay with us.Best Regards,DoubleTree by Hilton Dubai Jumeirah Beach
Guest User
Three-Bedroom Suite With Kitchen - Panoramic Sea View
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Sep 27, 2026
A wonderful experience worth repeating.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your kind review! We’re delighted you had a wonderful experience and look forward to welcoming you back.Warm Regards,DoubleTree by Hilton Dubai Jumeirah Beach
CM-KH
One-Bedroom Suite With City View
Stayed in Jun 2025
Traveling with friends
20 reviews
6.0/10
Posted on Aug 17, 2025
AC in my room not working, despite complaint a few times no solution
Response from Property: Dear CM-KH, I sincerely apologize for the inconvenience you experienced with the AC in your room during your stay. I truly appreciate your patience and feedback and please be assured that steps are being taken to prevent this from happening again. I hope to welcome you back for a much more comfortable stay.Best regards, Can EsgunOperations Manager
Guest User
Two-Bedroom Suite With City View
Stayed in Oct 2025
Family
14 reviews
10/10
Outstanding
Posted on Dec 11, 2025
It was wonderful experience in Doubletree by Hilton Jumeriah Beach.
Response from Property: Dear Guest, Thank you for sharing your wonderful experience with us.We are delighted to know your time at DoubleTree by Hilton Jumeirah Beach was truly memorable. Our team takes great pride in creating exceptional moments for every guest, and it is a pleasure to know we succeeded.We look forward to welcoming you back for another refined and relaxing stay along the shores of Jumeirah Beach.Best regards, Neelam BhikaGeneral Manager
Guest User
Two-Bedroom Suite With City View
Stayed in Jun 2025
Family
5 reviews
10/10
Outstanding
Posted on Jul 26, 2025
Brilliant hotel, great location in the marina. Rooms are lovely and big and the staff are excellent.
Response from Property: Dear Guest, Thank you for your kind words. It’s wonderful to know that our efforts made your stay memorable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to the area again.Best regards,Elif Yazoglu General Manager
Guest User
One-Bedroom Suite With City View
Stayed in May 2025
Family
2 reviews
9.0/10
Great
Posted on Jun 6, 2025
Fantastic hotel. Very spacious. Excellent value. Staff very nice
Response from Property: Dear Guest, Thank you so much for your kind review! We’re really happy to hear you enjoyed the spacious atmosphere, felt the stay offered great value, and that our team made you feel welcome. Your feedback means a lot to us, and we truly look forward to welcoming you back on your next visit!Best regards, Can Esgun Operations Manager
Candy889
One-Bedroom Suite With City View
Stayed in Aug 2024
Family
7 reviews
8.0/10
Very good
Posted on Sep 10, 2024
Wonderful views - 2 bed apartment style perfect for the family.
6/9
Response from Property: Dear Candy, Thank you so much for taking the time to share your experience with us at DoubleTree by Hilton Dubai. We are thrilled to hear that you had a wonderful stay and that our team could make your visit so memorable.We look forward to welcoming you and your family back to our hotel in the future.Best regards, DoubleTree by Hilton Dubai
Guest User
One-Bedroom Suite With City View
Stayed in Aug 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Sep 11, 2026
Very nice
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to know that you had an outstanding stay and enjoyed your experience with us.We look forward to welcoming you back to DoubleTree by Hilton Dubai – Jumeirah Beach soon!Warm regards,DoubleTree Dubai Jumeirah Beach