TIME Oak Hotel & Suites

TIME Oak Hotel & Suites Reviews

TIME Oak Hotel & Suites

Abdulla Omran Tayram St, Al Thanyah 1, Tecom, Dubai, Emirate of Dubai, United Arab EmiratesView hotel details
TIME Oak Hotel & Suites
TIME Oak Hotel & SuitesTIME Oak Hotel & SuitesTIME Oak Hotel & Suites
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Guest Reviews of TIME Oak Hotel & Suites

7.9/10
Good
63 reviews
Verified reviews
Location8.7
Amenities7.5
Service7.0
Cleanliness8.5
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All reviews(63)
Positive reviews(35)
Reviews with photos/video(3)
Great location(7)
Negative reviews(4)
Rico325
Deluxe King
Stayed in Dec 2025
Couple
38 reviews
5.5/10
Posted on Jan 18, 2026
Very small room. No chairs on the balcony. You can find better ones in this area.
Anonymous User
Deluxe King
Stayed in Mar 2026
Family
1 reviews
4.0/10
Posted on Apr 23, 2026
im still waiting for my tefundable hard earned money from the pool until now i didnt recieve yet any amount 65 aed..., one of staff told me i will recieve within 24 hours since the day i left the hotel advance for 1 day because of bad services.
Denis Ckh
Deluxe King - Pool View
Stayed in Mar 2025
Family
7 reviews
4.0/10
Posted on Apr 11, 2025
Here is how my experience was with Time Oak Hotel Dubai We arrived earlier than 15:00 your check in time, hence we went shopping and came back to hotel around 15:30 We were waiting for room maybe 10 more minutes before received out room keys When we were approaching our room, 617 engeneering and housekeeping were leaving room at the same time After entering the room, there was a strong smell of paint from bathroom, I went to open balcony to refresh air and check out the view. Balcony was dusty and I went to wash my feet in bathtub which happened to be freshly painted and that's where smell was coming from. Moreover there was no warning and my feet was in the paint After I called guest service, explained the situation and for some reason they send engeneering, for what? Repaint again?! Then I called again and asked to talk to either duty manager, hotel manager or GM Reception called back and said housekeeping supervisor will come to our room I also showed him cigarette ashes which was left under the bed. He was polite and helped us to change room, which took about one more hour So around 17:00 we finally got to our room, 2 hours after the stated check in time by hotel! There were no further apologies. Just clean room same category. At the same time I would like to point out welcoming staff at the pool bar, they took care of us.
Response from Property: Dear Mr. Denis,Thank you for sharing your feedback with us through the Guest Satisfaction Survey.I was truly disappointed to learn that your arrival experience did not meet your expectations, and I sincerely apologize for this. Please rest assured that we are taking your feedback seriously and will take corrective action to ensure we continue to deliver the level of service our valued guests deserve.On a brighter note, we’re pleased to hear that our pool bar team delivered excellent service. Creating a welcoming and enjoyable environment for our guests is always a top priority for us.We do hope that you will provide us with another opportunity to welcome you again in the future and restore your confidence in us.Sincerely,Soha MetwallyCluster General Manager
Guest User
Deluxe King
Stayed in Apr 2025
Solo traveler
6 reviews
5.0/10
Posted on May 5, 2025
Good Average Hotel. Dustbin In bathroom was not emptied from previous guests. Staff was friendly.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience about your recent stay.We appreciate your comments about our friendly staff and are glad to hear that you found our hotel satisfactory. We apologize for the oversight regarding the dustbin in the bathroom not being emptied. Please rest assured that we will address this issue with our housekeeping team to ensure it does not happen again in the future. Your feedback is invaluable in helping us improve our services. We hope to welcome you back soon for a better experience.Sincerely,Soha MetwallyCluster General Manager
Guest User
Executive Suite Three Bedroom
Stayed in Jul 2025
Family
5 reviews
10/10
Outstanding
Posted on Aug 6, 2025
Very nice hotel Good location
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay.We're delighted to hear you had a great experience and truly appreciate your kind words.We hope that you will return to TIME Oak Hotel & Suites when you are back in town for more unforgettable experience.Sincerely,Soha MetwallyCluster General Manager
Anonymous User
Deluxe King
Stayed in Nov 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Dec 21, 2025
Nice hotel.
Atique ur Rehman
Deluxe King
Stayed in Jun 2024
Family
6 reviews
8.5/10
Very good
Posted on Sep 29, 2024
I really like the location of the hotel. Close to metro.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our hotel's location and its proximity to the metro. We look forward to welcoming you back in the future.Sincerely,Soha MetwallyCluster General Manager
megcords_
Deluxe King
Stayed in Mar 2025
Solo traveler
9 reviews
10/10
Outstanding
Posted on Apr 8, 2025
Expensive
Response from Property: Dear Valued Guest,Thank you for sharing your thoughts regarding your recent stay at our hotel. We appreciate your feedback and understand that pricing can be a concern. We strive to provide exceptional service and amenities that justify our rates, and we are continuously working to enhance the value of our offerings.Your insights are invaluable as we aim to improve guest experiences. Thank you once again for your feedback.Sincerely,Soha MetwallyCluster General Manager
Duolaiti
Deluxe King Room
Stayed in Sep 2023
Solo traveler
23 reviews
10/10
Outstanding
Posted on Oct 25, 2023
Very good clean hotel
Response from Property: Dear Valued Guest,Thank you for providing feedback on your recent experience at TIME Oak Hotel & Suites. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.Sincerely,Soha MetwallyGeneral Manager
Guest User
Deluxe King
Stayed in Oct 2023
Business traveler
7 reviews
8.0/10
Very good
Posted on Dec 7, 2023
Decent
Response from Property: Dear Valued Guest,Thank you for taking the time to offer your feedback on your experience. It's wonderful to hear that you had a positive experience.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager
Guest User
Deluxe King
Stayed in Mar 2025
Couple
10 reviews
10/10
Outstanding
Posted on May 11, 2025
Amazing hotel! Clean, spacious rooms, daily cleaning. The room has a large TV, lots of storage space. Very large balconies, nice to sit on, looking at the surroundings. Very cool pool, big, warm, beautiful! There is a small area, lots of greenery. There is a play area for children, table tennis. There are many supermarkets around, Carrefour is 300 meters away. In the evening, the street has a pleasant atmosphere, there are sports grounds, they play basketball, volleyball, badminton. The hotel has good buffet breakfasts. There is a shuttle to JBR beach, but you can also get there by bus, the stop is 2 minutes from the hotel. It is not far to the metro. I can definitely recommend this hotel, it left only positive impressions!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your delightful experience at our hotel. We are thrilled to hear that you enjoyed your stay and found our accommodations to be clean, spacious, and comfortable. It is wonderful to know that you appreciated the large TV, ample storage space, and the beautiful balconies where you could relax and take in the surroundings. We are particularly pleased that you enjoyed our pool area and the greenery around it, as well as the play area for children—providing a fun environment for families is one of our top priorities. We also appreciate your positive remarks about our buffet breakfasts and convenient shuttle service to JBR beach. It’s great to hear that you found our location advantageous with easy access to supermarkets and public transport. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Sincerely,Soha MetwallyCluster General Manager
Guest User
Deluxe King
Stayed in Feb 2025
Family
1 reviews
9.5/10
Amazing
Posted on Mar 29, 2025
Excellent hotel. The location is very convenient, 10 minutes from the metro station, shops, supermarkets, cafes nearby. The staff is polite and always ready to help. The breakfasts are hearty. I recommend.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful experience about your recent stay.We're thrilled to hear that you enjoyed our convenient location, attentive staff, and hearty breakfasts. Your recommendation means a lot to us. We look forward to welcoming you back soon.Sincerely,Soha MetwallyCluster General Manager
Guest User
Deluxe King Room
Stayed in Apr 2024
Business traveler
3 reviews
7.0/10
Posted on Jun 1, 2024
The company held an event and booked a hotel here. Overall, the room was OK. However, the room I stayed in was supposed to be a large suite split into two rooms, and it was convenient nearby. The only problem was that the iron in the hotel was broken, and both of my suits were burned. When I went to tell the housekeeper, the housekeeper took the old iron away and said he would give me a solution, but then he turned his face away. A young man knocked on my door at around 10 o'clock in the evening and said that their irons were all new and I broke the broken iron. They went back and forth for a long time. In the end, it was nothing. By the way, their kettle was also broken, and they didn't admit it. Later, I tested it in front of them, and they changed it for me.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for staying at TIME Oak Hotel & Suites and for sharing your feedback. I am delighted you enjoyed such a wonderful stay, and I appreciate you taking the time to comment.Please be assured that we will investigate this further and take steps to prevent similar situations from happening in the future. We look forward to seeing you again and having another opportunity to serve you. Sincerely, Soha Metwally Cluster General Manager
Guest User
Executive Suite One Bedroom
Stayed in Sep 2024
Other
13 reviews
8.0/10
Very good
Posted on Nov 19, 2024
Convenient transportation and OK environment
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to provide your feedback.I am pleased to hear that everything was satisfactory.We look forward to welcoming you back on your next visit.Sincerely,Soha MetwallyCluster General Manager
Guest User
Deluxe King
Stayed in Dec 2023
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jan 13, 2024
If I write in detail about all the goodies of this hotel, then everyone will come running here and there will be no free rooms left for me on my trip. Therefore, I will not reveal all the charms of staying in this hotel. In general, I will say respect to the hotel! The staff is great! The food is amazing! This is not the first time I have stayed in this hotel. I have not yet found an alternative for price and quality. 5+
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our product and service.The team will be thrilled to hear these kind words. It's truly our pleasure to be of service to all of our guests.Sincerely,Soha MetwallyGeneral Manager