Vida Downtown Residences

Made a on line prepaid booking to arrive 5 November. On 5 November 5.30 am in Italy where I live I called the hotel and informed them I was sick with severe dental issue and could not fly ( I have medical proof) I asked not for a refund ( as I know not refundable ) but for possibility to delay by a few days / 1 week. I spoke with 2 people, the second person had to send an email, could not give me immediate answer which is unbelievable due to the size of the hotel. I explained that I needed to know urgently - after 1.5 hours they called me back and said - 'sorry finance said no' That is it.!! In the meantime while I was waiting I sent an email , 2 hours later no reply to the email. Yet yesterday they called to discuss up coming arrival which was annoying - not hotels do this. An email is fine. What is unbelievable is they did not care - not even any good will gesture to assist , or for next visit. Nothing. Not even a receipt!

Vida Downtown Residency was wonderful. It exceeded my expectations with its clean rooms, incredibly friendly staff and convenient location. I highly recommend it and would definitely stay here again. The location was perfect to explore the city.

I had mazing stay. Staff ensures your comfort during your stay. Very close to iconic places to visit in Dubai like Dubai mall and Burj Khalifa. Luxury ambience. Recomendable for travellers and those who wants to whine up and relax, with your feinds and family or your love ones will be amazing.

It was a great experience staying there and the people are great perfect location too many restaurants and bars to access great lobby i will visit again for sure best hospitality ever i will recommend my friends and family too thanks for everything

I recently had the pleasure of staying at Vida Residences and it was truly an outstanding experience. From the moment I arrived, I was greeted with warmth and hospitality. The reception staffs provided all the necessary information to ensure a comfortable stay. The property is situated in a prime location, offering easy access to local attractions, restaurants, and public transportation. The neighborhood is safe and quiet, making it an ideal spot for both relaxation and exploration.

My stay at this property exceeded all my expectations. The combination of a fantastic location, top-notch amenities, and exceptional service made for an unforgettable experience. I highly recommend this property to anyone looking for a comfortable and enjoyable stay. I will definitely be returning in the future! I love the friendly staffs you are doing a great job keep going