Grand Hyatt Dubai

Best hotel ever

A solid stay at the great Grand Hyatt for liesure with amazing water park activities and much do to with so many restaurants and superb breakfast. Much recommended.

As much as I love staying at this hotel, my last stay was not at all comfortable. The service is very bad, and essential items are no longer in the room, and if you ask for it, you have to pay. 1. NO BATHROBE 2. NO SLEPPERS 3. NO DENTAL KIT 4. The room's minibar was empty. I AM VERY DISAPPOINTED

We decided to stay for the Eid break considering the brand name and waterpark feature. Our stay started out being informed that there was no Valet service at this five star hotel and further, we would be responsible for carrying and transporting our 4 large suitcases. Concierge could clearly see it was just myself, wife and two small children. It was chaos at the check in and it was only due to one kind manager that we received any help. The waterpark is great and the hotel, despite having a more traditional finish, led to a positive stay.

That was a very nice stay. Our kids enjoyed aqua park so much that we spent all our free time floating in “lazy river”. Breakfast is so good and there were lots of various cousins to select from. Can recommend to try Thai food restaurants at evening. Tom yam is amazing

Beautiful place for spending times with family

Although the location of the hotel is a bit backward, the atmosphere of the hotel and the quality of the food served at the hotel are very good. Taxis are always available here very easily.

yes I had so good experience with Grand Hyatt Dubai besides my above good ratings, The food mainly the breakfast along with all the service staff are remarkable and mainly these persons Chef Raafat, Miss Claris, Tarek, Lissa and all all breakfast staff were great and serving us and all with always open smiling faces Wish them all the best I have a small note that long time before the breakfast even it is paid with the reservation, the staff usually present a breakfast bill in a folder to be signed by us the customers and usually this step is good to have some tipping to these great service people ,,, and these days all hotels they cancell presenting the breakfast bill similarly to the in room dining to get the opportunity to payback for breakfast staff serving and smiling