Al Khoory Sky Garden Hotel Reviews

Close to the airport. Friendly and helpful staff. Nice breakfast and very clean. The shower and taps in the bathroom was a struggle to get cold or hot because they didn’t work well, but overall the hotel was good and the staff was kind and helpful.

Only was here for a night because it was close to airport. Rooms are decent, did not give us 1 queen/king bed. Instead gave 2 double beds. Rooms are a bit dated but ok, did not have conditioner only shampoo. View is of the parking lot, gets loud early in the morning

My stay at Al Khoory Sky Garden Hotel was fantastic! The housekeeping team, Aamir and Hasinda, kept my room spotless. The spa experience with Sanoop and Neela was rejuvenating. Alaa from Al Baha Restaurant provided excellent service, and Saif from room service was prompt. Vanessa and Jasmin at Spice Restaurant were delightful. Overall, the staff made my stay memorable with their exceptional service. Recommended!

Very nice place. The hotel is very clean and the room is very nice.

It was a good stay however it wasn't that very clean. It looks like there still some little dirts on the floor from previous customer and not sure why its taking time to check in and check out

service was good and location was close to the Airport and around 10M Walk to the Metro

The overall experience was good. The location is close to the airport and the staff are friendly and helpful. Some facilities can still be improved though. One thing we noticed is that the holder of the hair dryer was installed immediately below the facial mirror, which made it difficult to take out the hair dryer.

Great hotel, great price, big, classy rooms, very clean and very helpful and friendly staff. The night manager Majed was very helpful and assisted with my issue. All in all great experience. Amazing for all kind of travelers. Located about 5 minutes away from Dubai airport. Nearest metro station is a 10 minutes walk.

Nice hotel and nice staff

I loved everything about the hotel.. It is my second time with Alkhory skygarden! And for sure not my last 😍

Disappointing Stay at Al Khoory Sky Garden I've stayed at numerous hotels, but my experience at Al Khoory Sky Garden was appalling. I'm writing this review to warn potential guests about the issues we encountered. We arrived at 8 PM and were looking forward to a relaxing stay. The check-in process was swift, but when I asked for a room with a nice view, I was told they were fully booked. Later, we discovered a disturbing issue: hair on the work desk, including strands from someone's private area. I was disgusted and called the reception to request housekeeping. Despite multiple calls, no one came to clean the room. After two follow up calls snd almost 20 minutes of waiting, I went down to the reception and expressed my frustration. The receptionist seemed unbothered, asking me why I needed a clean room so urgently, asked if I was going somewhere. I lost it and requested for a new clean room. I showed them photos of the hair, and they finally took my request seriously. They "upgraded" our room, but it felt like damage control. The rest of our stay was marred by issues: 10mb internet capacity –you have to pay if you want faster connection, delayed requests for water bottles, and malfunctioning air-conditioning. Even the complimentary fruit they sent felt like a belated attempt to make up for the poor service. One positive aspect was the pool staff, who were professional and welcoming. However, these redeeming qualities couldn't outweigh the numerous issues we faced. Lessons Learned: To avoid similar problems in the future, I suggest Al Khoory Sky Garden conduct staff training in all aspects of the hotel. Reception and housekeeping need to prioritize guest requests and communicate effectively. Recommendation: If you're looking for a good pool experience, Sky Garden might be worth visiting. However, be prepared for subpar service and potential issues with cleanliness. You can find better options with better service at a lower price point.

I didn't like staying there's and have notes about housekeeping services was not as i found at al Khoory atrium

This hotel have good hospitality, staff is helpfull even we ask their services in early morning, easy for access

Anything was well but I did not find toothbrush at room!