Five Palm Jumeirah Dubai Reviews

Over-the-top in every sense of the word, Five Palm Jumeirah is a spectacle that delivers on the Instagram hype—provided you know the rules of the game before you arrive. The location is undeniably electric, and the property itself is a visual masterpiece, but here’s the catch: unless you proactively ask, the staff won't volunteer a single detail about the amenities, leaving newbies like me to wander aimlessly past the spa and multiple pools. Be prepared for a bustling, busy front desk and a hefty deposit that catches many off guard (pro tip: budget for it). However, once you get past that initial chaos, the experience shines—Numa restaurant is a culinary highlight worth every dirham, and the housekeeping team is almost too attentive, checking in on the room with Swiss precision. The true unsung heroes, though, are the gentlemen operating the elevators and the concierge team, whose old-school warmth and efficiency feel like a luxury relic in this otherwise hyper-modern playground. It’s not a seamless stay, but it’s a memorable one—just come with your wallet open and your expectations calibrated.

A huge hotel, and its best features are the beach, the spacious balconies, and its elegance.

Great trip and had a lot of fun at the apartment, got upgraded for free and did not have to pay any deposit. Great time and will deffo visit again. Breakfast was also banging.

Wonderful with very friendly staff. I highly recommend it!

Excellent party hotel that's awake 24/7, fun times guaranteed!

Nice view and nice hotel good for relax very good service I love it

Thanks

We booked four rooms, which was perfect for our large family! The rooms were incredibly spacious. It even came with a pool, so we could swim right in the yard. The hotel is absolutely beautiful, and the surroundings are lovely, just as pictured. They provided plenty of welcome fruits, desserts, and drinks! There are tons of clubs along the beach that stay open late, making it ideal for a vacation!

My silver status name tag of Cathay Pacific was removed by staff and gone missing after check in and left luggage on the side. Very upset. Otherwise service is efficient.

Nice and lovely

Very good I will back again

It was one of the worst experiences ever in my life. The cleanliness is very poor, there are no good services at all, and there are many insects and rodents. I made many complaints while I was at the hotel, but I found no benefit, and their answer was always that this situation is very normal. But for me and my friends it was the worst ever, and a friend left the hotel two days before the end of the quarantine period because he couldn't stand it. The situation was very disgusting.

Good day. We had the all-inclusive package, and I wasn't entirely pleased with how restrictive it was; many things are limited with this system, and these details aren't explained during check-in. Otherwise, everything else was enjoyable.

The breakfast selection is relatively small compared to other hotels. The location is very far out, and the prices for drinks and food inside the hotel are very expensive.