Homewood Suites by Hilton Columbus-Dublin

I like everything about this hotel. I normally don’t do these types of reviews, but this one is well deserved. I had made a mistake and booked for the wrong date and they were able to get it fixed and taking care of very helpful. Very understanding. Definitely will go back.

This hotel should do a better job of informing guests that pets are welcome. My room had a strong pet odor, so I had to be moved to another room. It would be more effective to have designated wings or floors for pet-friendly rooms instead of allowing pets in all rooms.

Having stayed at another Hilton in the area, was disappointed in the dated room and cleanliness. unfortunately, we weren’t able to get a reservation at the Hilton on Lane Avenue in Columbus. This hotel wasn’t even in the same ballpark. The smell on our floor was horrible. There were several little things wrong with our room such as the toilet paper holder was falling off the wall the mirrors look like they have been cleaned with 30 paper towels. The pillow was as flat as a pancake had to be doubled over to use, and there were dirty dishes in the dishwasher. Our room was cleaned during our stay evidently the person who did the cleaning did not open the dishwasher. The dishes were there upon our arrival and still there when we left this hotel just wasn’t up to the Hilton standards that were used to we were not informed that there was a snack available on Wednesday evening. I believe the reservation is behind the desk said it was soup. You would think upon arrival the amenities would all have been listed and given to the person checking in.

I would have given 5 stars but the bed was very uncomfortable. Everything else was great.

Only downside to the stay was that the indoor pool was NOT heated therefore too cold to swim which was what I was looking forward to.

Unfortunately, our stay was very disappointing. The hotel looked nothing like the photos advertised online. The room was extremely small and felt outdated and poorly maintained. The beds were very uncomfortable, making it difficult to get a good night’s sleep. The pool was freezing cold and the hot tub was dirty and clearly not being cared for properly. Overall, the property did not meet our expectations at all and did not feel worth the cost. The only positive part of our experience was the front desk staff, who were friendly and polite during our stay. Sadly, Hilton has been disappointing during the last couple of our stays in various locations. At this point, we’ll probably stick with Marriott moving forward.

Clean room and very friendly service. Good breakfasts each morning, plenty of parking and nice pool area

Room was large with two big TVs that we could easily log into our apps. Water pressure was great in the shower with nice large bottles of shampoo and conditioner. Front desk gave us plenty of big soft blankets and sheets for the fold out couch. Full refrigerator with an ice machine was a huge plus for us.

I had a very disappointing experience at this hotel. Within just a few hours of checking in, I had to request a room change four times due to serious cleanliness concerns. In the first room, there was a blood stain on the toilet, and the washroom had a very strong, unpleasant odor. The second room was not any better, there was visible hair in the bedsheets, which immediately raised hygiene concerns. Across the rooms I was shown, the washrooms consistently smelled bad, and even spraying did not help. At that point, I was informed that there were no other rooms available. This situation made me feel extremely uncomfortable. Cleanliness is a basic expectation, and I did not feel safe staying there due to concerns about potential exposure to infections or unsanitary conditions. As a result, I had to check out within a few hours and book another hotel elsewhere for my own safety and peace of mind.