Sonesta Simply Suites Dublin Columbus

Room key did not work at front lobby, and no one at the front at 700am. Luckily, could enter from back door.

I'm so glad I chose to stay here despite the reviews. My room was everything I wanted. It's like staying in an apartment! I felt very comfortable and safe staying here. The staff was very welcoming and extremely helpful! I would definitely recommend this location to people.

Common areas were clean and tidy, well maintained. Took two attempts to get key cards to work. Coffee machine in reception makes some incredibly foul tasting lattes, tasted sour! Room was a different story, lots of maintenance issues. Lock jam was loose, almost like it had been forced and just put back in place, without being repaired properly. The dead bolt on the door didn't work, didnt move at all when the lever was turned. Security bar barely engaged. I slept with a chair jammed against the door! Vinyl floor was one of those you don't like walking on because its sticky. Seats on the sofa had the Velcro that holds them in place ripped out so they wouldn't stay in place. Toilet roll holder bar was missing, so toilet roll was on top of tank. Generally shoddy decoration. TV worked and the bed was comfortable. No one at reception when i checked out to provide the feedback. No coffee despite there being a coffee maker. Good thing it was only for one night.

The smoke detector was chirping continuously. I called the front desk twice in the first 1.5 hours. Finally, I drove back to the desk and asked for a different room. Their website showed rooms available. The clerk stated that she could not move me. The maintenance person could change the battery the next day. That future solution would not help me sleep. She said I could get my money back from *******. I asked for a refund slip for documentation. After 15 minutes of discussion, she printed out a slip showing the payment. The chirping smoke detector issue was not noted. During this process, the clerk grabbed two dumbbells and started to walk towards me, then turned abruptly and walked out another door. The hotel room was beautiful and I really thought I had made a great booking until I realized I could not stop the chirping or change rooms. Staff attitude ruined a great hotel experience.

The hotel wasn’t terrible, and for the price it’s definitely budget friendly. The location was convenient and check in was simple. Just be aware there is a $100 deposit required at check in. Unfortunately, the cleanliness was not what I hoped for. There were quite a few stains throughout the room, which made it feel less clean than I’m comfortable with. Nothing extreme, but enough to make me feel a little uneasy during the stay. If you’re looking for something affordable for a quick trip, it may work. However, cleanliness is very important to me, and because of that I’m not sure I would stay here again.

It is -9°. The room is leaking snow water that’s melting from the windows. The heat has been broken is staying under 60° in my room and then all of a sudden they wanna put us out and not find us new accommodations. This place sucks

Markus is very attentive and more helpful that any other staff I requested help with.

room was spotless. felt comfy like i was home. overall i will be back soon for an extended stay!

The staff was great and welcoming; however, the facility and room conditions are poor! There were spider webs, poor room locks on the doors, and the whole set-up felt like an OLD apartment complex??? It is NOT appearing like the pictures..not even by any stretch of the imagination.