We thoroughly enjoyed our stay at the Shelbourne. The room was comfortable and clean, and the location cannot be beat. Plus, it had plenty of amenities that make it feel like a real vacation.
Two minor areas for improvement: we had house keeping staff open the door without knocking on at least 3 occasions, once while we were sound asleep. We understand there is the Do Not Disturb tag but we didn’t expect disturbances at 7 am, 9 pm etc. Final minor complaint is that the room was hot, about 8 degrees warmer than our sleeping comfort. We could turn the air conditioning on but this did very little. And the windows barely cracked open. If you’re a hot sleeper, this would be a problem for you.