The Alex Reviews

Lovely clean and fresh hotel. Food is very good. Great locality See pic of what our room was like!!

Absolutely wonderful hotel, had a lovely dinner at the restaurant and a beautiful room. If I return to Dublin, it will be here!

I have stayed at 4 or 5 hotels in my various trips to Ireland. I even stayed at a 5 star resort the last time I traveled here and I will say hands down the room at the Alex was by far the nicest room I have stayed in. It's not directly in the town center but it's just a 10 min walk away and one I didn't mind based on the quality of the room. My only wish was that it had a pool. There is a work out facility across the street that I never checked out so one might have been there. If I ever go back to Dublin I would definitely stay here again. They have a couple of restaurants near by both places were excellent one served the best fish in chips that I have ever had the other had a great Guinness beef pie.

Service was great! Staff super friendly and helpful.

Good location, walking distance from main attractions. Very close to the National Gallery and Trinity University.

The flight arrived early, and I also checked in in advance and gave the largest suite. surprise It's just that the room is a little difficult to heat, it's a little cold, the heating can only be up to 24 degrees, but in fact it can't reach 24. It took a long time to get better. The decoration is still new, the breakfast is ok, the overall is good

The overall environment and room hygiene of this hotel are at most 3-star level, not to mention any boutique hotel. The attitude of the service staff is very good but they have no sense of service at all. Not a bad review. But the price doesn't match the hotel at all.

Really enjoyed our stay at The Alex. We had a room on the front which was quiet and didn’t hear much from outside. The room was huge especially the bed! Had all the facilities we needed like hairdryer, mini fridge, Nespresso coffee machine and free waters. Great to leave luggage on check in/check out. Room was clean and just loved the luxury decor of the hotel. Used the great gym facilities at the sister hotel The Mont round the corner. In a great location to the centre of Dublin. We walked and I think it would be like 15/20 mins dependent on where you wanted to go and the area around the hotel felt safe. The Dublin express from the airport was conveniently around the corner for the drop off/pick up. Would really recommend to stay here! Only downside would be the very late check in at 4pm

I cannot fault this hotel or the staff. Everything was easy, comfortable and stylish and the service was second to none. Great value for money. Will definitely stay here again

Lovely room and excellent location. Great place to stay, right in the heart of Dublin.

Outstanding hotel and great experience, staff was attentive to our needs from the moment we checked in. The room was lovely, one comment would be the room was a little dark so maybe some more lighting. The location was fabulous, off the main tourist beat but 5 mins walk away and Trinity College right behind.

We upgraded to the Executive King and we’re super happy we did so. The bed was amazing. We slept like babies. The amenities, the bathrobe and the Nespresso machine were, wonderful. we also had access to the executive lounge for light snacks, bottled water, and sodas, beer and wine, which was lovely after coming back to the hotel from a day of walking around Dublin. The staff members were all super nice. We really enjoyed our stay.

Hotel was very good and remarkably quiet for city centre (we stayed on 5th Floor). We had an issue with the booking (from ******* side rather than the hotel) and the receptionist was very helpful and pragmatic in resolving it so that we had a great experience with them.

Firstly, there are some good things about this hotel. Very comfortable beds, large spacious rooms and very quiet given its about 10min walk from the centre. However, this hotel was a horrible experience ftom thr start. I realised on my first evening the bedfing was stained but told by reception housekeeping only worked till 4pm so couldnt be changed. The next morning I went to reception and again asked for the bedding to be changed. Came back later to find the bed had been remade but still mucky sheets. Breakfast was fine but for money I would go else where. Staff clearly struggled to understand guest requests as I was bought hot water when I requested a latte and the next table said they were calling it alex bingo as they never got what they asked for. When checking out I was charged for double the breakfasts and also another room at first. I also raised the bedding issue and whilst very apologetic the receptionist just blamed the external laundry company not seeming to get that my issue was more with hotel staff for not rectifying the issue. I wasnt offered any compensation for having to sleep in a dirty bed just the receptionists direct email for making sure I have a clean bed if I booked again. I will definately not be booking again.