RELAIS & CHATEAUX QING CHENG SU SHIEN VALLEY

A fantastic travel experience, definitely worth trying! The hotel itself is small and exquisite, blending perfectly with nature while surprisingly having very few mosquitoes. You can spot grazing wild sheep, alpacas, and even shimmering fireflies. We heard the hotel owner comes from a culinary background, and the on-site Moss Restaurant is a must-visit. While a bit pricey, the experience is absolutely worth it. All the hotel staff are incredibly gentle and attentive, never rushed or flustered, carefully observing and anticipating guests' needs.

The service was warm and attentive, the environment was beautiful, and the food tasted great too.

The only Relais & Châteaux property in Southwest China, Sucheng Valley is truly a secluded sanctuary nestled in the Qingcheng Mountains. The environment is so breathtakingly beautiful words can't describe it! White-walled courtyards are built along a stream, surrounded by bamboo forests and green mountains, with clouds often lingering around the peaks. Walking along the forest path, the abundant greenery instantly cures all city fatigue. The service truly makes you feel at home. The butler is attentive and meticulous, following up from check-in to check-out, with incredible attention to detail. Every day, they deliver fresh, wild fruits picked from the back mountain – sweet, refreshing, and naturally organic, an experience hard to find elsewhere. The hotel's amenities create a wonderful ambiance: in the evening, you can find peace transcribing scriptures in the Zen tea room; on summer nights, fireflies dance in the forest, and the stars twinkle, creating a romantic and healing atmosphere. The resort also has two adorable and gentle alpacas that are great for interaction and photos, loved by both children and adults. Guest rooms come with private hot springs offering scenic views. The meals are authentic mountain-style cuisine. It's quiet and serene, free from noisy crowds. The stunning mountain and water scenery, thoughtful service, and unique experiences are all top-notch. This one-of-a-kind vacation experience will definitely bring me back!

This hotel, nestled in the mountains, offers a truly healing environment. The landscaping is beautifully designed and artistic; I'm sure the autumn scenery would be even more stunning. Practicing martial arts in the evening was a unique and enjoyable experience. The butler service was exceptional; they were very responsive to all my requests via WeChat. Breakfast was absolutely delicious, especially the rice noodles – they were incredibly fragrant!

The hotel has a graceful and refined ambiance, and the food is exquisite and delicious. It's a wonderful hidden gem for a summer escape.

My experience at Suxian Valley was absolutely fantastic! Firstly, the environment is beautiful and peaceful, with every corner thoughtfully designed. Whether you want to enjoy tea while listening to the stream, relax in a pavilion, peacefully transcribe scriptures, or simply immerse yourself in nature's greenery, there's a space just for you. Secondly, the butlers provide impeccable service! Every staff member was incredibly friendly and patiently answered all my questions. A special shout-out to Xiao Fei – she went above and beyond, helping me with my luggage, bringing fruit, shelling nuts, and just generally taking wonderful care of everything! Thirdly, the restaurant food was delicious. For dinner, I had the Michelin-starred 'Chun Tai' meal – it was a truly great experience. The ingredients were incredibly fresh, and the dishes were unique and excellent! Breakfast was a buffet, also made with fresh ingredients, delicious and healthy.

Facilities: The facilities are mostly in good condition, except for the tea room being under construction. One curtain in our room was broken, hanging halfway and looking unsightly, and we weren't informed about it. All the curtains were a bit too short, so we could see the outdoor lights even at 11 PM when trying to sleep. Hygiene: Our room had a courtyard, and the tatami mat in the courtyard had some fallen leaves and dust. The sun umbrella had standing water from the rain, hanging right over our heads. It was clear that it hadn't been double-checked before guest arrival, which was a bit disappointing. Environment: Absolutely wonderful, every corner was picture-perfect and enchanting. The garden was very well-maintained. Service: 1: The hotel's signs weren't clear enough. Initially, the driver dropped us off at the lower parking lot. Although there was a big sign, there was no indication at the entrance that vehicles could continue further, which was confusing for both the driver and us. Since the second parking lot is closest to the front desk, why not put up a larger sign at the entrance? 2: We checked in standing up. There were clearly sofas available, but we weren't offered a seat, nor were we offered any welcome tea or drinks. The difference compared to Relais & Chateau in France is very noticeable. 3: The front desk responded promptly and actively dealt with issues. However, the kitchen closing at 8 PM is a bit early. 4: Both breakfast and dinner were delicious, and the service was excellent. Welcome Fruit: The fruit in the room was very fresh. Minibar: The selection was great.