Cititel Hotel Dumai Reviews

Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Ok mantap betullll

Overall is ok,

Location is good there’s a convenience shop nearby. The room is clean and the staff is polite

Okay for value of money

Regretted booking this hotel. When I wanted to check in, he said my booking code was not found. Even though the e-voucher has been issued & has been paid for. The receptionist said that their gotel doesn't have any cooperation with trip.com. But why does this hotel appear in the application. I have communicated with trip.com & they provided the hotel verification code, but the hotel still said they could not find this code. I was still not given a room & had been waiting for 1.5 hours. Finally, trip.com suggested walking in & they compensated. Very disappointed with this hotel & this is the first time this has happened with a hotel booking but how come they said my booking code couldn't be found & there was no resolution from the hotel.

Rekomendasi lh buat para pengunjung,yg dari luar kota,,pusat kota dan di keramaian