Hotels with Bars in Dunblane

First impressions beautiful hotel great setting. Then ......Hotel is far too big for the facilities it holds Firstly the lift not fit for purpose place was mobbed and cueing for a lift. Room was so small and bed was tiny for a double the noise in the corridors was like not having a door it was so clear and loud. Pool was halved by a rope loads of families crammed into a small side and a full half for lane swimmers ? Pool was uncomfortably cold we were told boiler was down but not compensated in any way and the changing room floors were filthy both men and ladies . I left early morning to go to work let them know my Mrs was still in bed and would come past when leaving and she got woken up by the room cleaner as they had been told we had both left. Checked my bank today to see they had taken my drink bill twice so am now waiting 5 days for my nearly £100 back. Total letdown and worse today knowing I'm billed twice for the same drinks and waiting 5 days for a return only to be told by the reception when I called that's just the way it is ...luckily I'm not desperate for the money. One positive to take the restaurant was absoloutelly tremendous as were the staff who served us in there are a credit to the hotel other than that wouldn't set foot back in the place. What a waste of a valentine gift for my Mrs. Total letdown