Red Roof Inn Durham - Duke University Medical Center

Nice quick sleep an easy to locate

The stay was better than the last time, the room I had was more up to date. The only issue I had was I had to pay a 50.00 deposit when I arrived to the hotel. I prepaid for the room in advance and he said it was for a smoking deposit. I just stayed there a few weeks ago and didn’t pay a deposit. I don’t smoke but it should’ve been said online when booking the room and not told at the time of check in. I stayed 2 nights and housekeeping did come knock on my door to bring fresh linen if needed. It was a sign in the lobby saying I’d you needed them to come into your room let the front desk know by 10am which was a good thing for those who didn’t want to be disturbed.

Booked a double bedroom understanding we wouldn’t have some amenities (like iron, hairdryer, and microwave), in-room However what was disappointing was that the lobby didn’t even have these on request. It’s not that expensive to get the most basic of amenities for your customers. A communal Iron and hairdryer can not cost more than $50. A used microwave, which would not only be nice for your customers but also your employees so they could heat up lunch, can’t be more than $30. These little things just show a cheapness and lack of care for the customer’s experience. In terms of cleanliness, it was ok. Surfaces and bed weren’t bad , floor was sticky. Oh and the policies they have, such as only 15 min in the lobby is off putting. I was hopeful staying here, and have had decent experiences at 2 star hotel, but honestly my experience here just made me feel like I should have spent a bit extra to stay at another hotel. Management needs to do better

Terrible stay. The room smelled awful, and the floor was sticky and dirty. Definitely not a clean or comfortable place to stay. I would not recommend it.

Location is awesome, right off the interstate and there’s a lot of decent places to eat and shop nearby. The rooms are outdated but clean.

Dirty room and place felt unsafe. Checked out early cause of this and found a better place

Staff was profressional and friendly, Rooms are dated but clean. Nearby stores

Room smelled and filthy, bugs on the floor, leaking ceiling, outside was dirty. Horrible.