Residence Inn Durham McPherson/Duke University Medical Center Area

Good location. Poorly designed rooms. Poor cleaning. Good breakfast. Good parking. Efficient staff -Daniasia was very helpful.

The rooms are spacious and the location is great in downtown Durham. Easy walk to Duke east. Several good restaurants and ice cream are just a block away. There's a charge for parking here. Breakfast was tasty. I would stay here again.

Very clean and spacious room. Hotel staff that I had contact with were very hospitable and professional.

I had a great stay overall. The service was excellent, and the staff was incredibly friendly, welcoming, and helpful throughout my visit. They really made the experience enjoyable. Rooms are spacious and beds are comfortable. The only area that could use improvement is the breakfast. The selection was very basic, mostly eggs and pork options, with limited healthier choices available. The fruit also did not seem very fresh. I think revamping the breakfast menu with fresher ingredients and more healthy variety would make the stay even better. Despite that, I would still recommend this hotel because the customer service was outstanding.

The air conditioner was not working for the whole night and I find the bugs in the bed

Wi-Fi did not work and we were not told the procedure for paying for parking. Received a $20 ticket.

Rooms were spacious and spotless. Customer Service was phenomenal! Housekeeping were friendly and had no problems giving the extra items needed, including extra pillows.

Clean, spacious rooms with an extremely helpful staff! Highly recommended!!