Carathotel Düsseldorf City

It was good as always. I always stay here since there is a supermarket downstairs and the breakfast is quite nice.

Comfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.

Location is their best selling point, being on Oststrasse, a short direct walk to the Ubahn station. About 20 mins walk to Altstadt. There's a huge Edeka (supermarket) and a lovely breakfast place (Oehme) just round the corner. The check-in is self service, automated at a station with an ipad. Which also means it's highly unlikely to get an early check-in nor choice of room preference (eg 1 double bed or 2 single beds for a double room), with everything pre-programmed. The room and bathroom are fairly spacious by Europe standards. Generally clean though I think it's about time they change the shower heads in the standing shower, which appear old, rusty and keeps leaking too. Limited amenities so BYO toothbrush and toothpaste. The bed and pillows are too soft for my liking and the hair dryer power is weak. Room lighting tend to be dim. They don't have a phone in the room so if you run out of amenities (tissue paper in my case) you have to go down to the reception personally to request for it. I like that they provide a bottle of water at the start of the stay and you can bring it to the front desk for free refills. The window can be opened slightly ajar but the table in front of it is so wide I had to climb onto it to reach the window. Housekeeping service is extremely lacking. I asked for the tissue box in the room to be refilled twice and it was never done. For a 5-night stay, they did not change the bed linens at all. The deal breaker came one of the nights, where my door was not fully closed after housekeeping cleaned the room when I was out! I noticed there's also no security camera along the walkway so if something was lost, they would not have been able to check. Luckily nothing was lost but this is unacceptable. A pricey stay for such a standard.

We come to this hotel every year, and we can see the facilities in the room degrading. The were fine around 2016 to 2019, after covid lock down, when we were back in 2023, still good, and 2024, fine. Till this year, 2025, the toilet flush is half broke, shower head is not in good condition. Breakfast service is shrank, no more take away coffee cups.

Great place to stay at, location is excellent and convenient parking! The staff is super friendly special shout out to Safa at the reception!

The room was very clean, and the location couldn’t have been better—just a short walk to downtown, which was super convenient. The only downside was the absence of a refrigerator or minibar, which I would have expected from a 4-star hotel. Other than that, everything was great!

Nice hotel. Very clean. Staff nice. Good breakfast. Free nespresso coffee in room. Spacious room. Would stay again.

It’s a very clean and friendly hotel, location is very near to the train station also other attractions. Definitely will go back to stay.

Excellent location and great service and staff.