Clayton Hotel Düsseldorf City Centre

From Check-in to Check out Sophie an operation graduate was fantastic her service excellent. Thank you Sophie for your service and with staffs like her I will return a third time. Aria

After it was changed from Nikko to Clayton, this was my 2nd stay. I was received by a Japanese staff at the counter (Ms Tomiko - I hope I got her name spelt correctly - if not, my sincere apologies to her!). She was exceptionally polite and welcoming. She accommodated my request for early check in after I told her I a very tired as I just arrived in Frankfurt that very morning and drove for 3 hours to Düsseldorf. She was also kind to advise me to park at QPark in order to save the parking fee. She is really very helpful and thoughtful! And at night, when I realised that the air conditioning was not functioning as expected, I had a room changed immediately when I called up the staff, in which it was a perfect room with powerful air conditioning system! All in all, it is certainly a great experience to start my business trip!

The room was great and the room service was prompt and friendly. All the staff were cool and really nice, especially the assistant front office manager on duty on the morning of 2 May and the front office person who spoke a bit of Japanese. The location is perfect, right opposite little Tokyo, and near a great ramen place with good bubble tea options for Asians like us.

When I arrived my room was not ready so I had to an hour after plus the bedsheets wear not clean enough and the decker sheets was so small to cover me and my partner. I called earlier in the morning to do late check out due to lack of sleep and serious headache and noise that some people were making in the the corridor . Am very unhappy and disappointed in hotel and I want a refund back pls

Very good service. Very friendly.

Convenient and smooth check in

Exactly next to little Tokyo. 5min walk from train station.

Good location and service. But room was not that clean and this is the only thing i was just disappointed.