We stayed for 8 nights, and less than impressed is the nicest way to put it. The only positive things I can say is the beds were comfortable and the outlook onto the lake was nice. Certainly not worth $350 per night!! The breakfast would be good if it was actually hot, even getting there upon opening at 6:30am the bacon was cold, eggs were generally only half cooked and sausages often reheated from the previous day. New manager made guests feel like an inconvenience for just being there, he is not a people person at all, the upside of this was the entertainment of what he might do next in the breakfast room, from running into guests without apology, throwing his hands in the air and swearing because he had to clear the tables after guests had finished their breakfasts, standing around with his hands down his pants, then briefly disappearing to the kitchen and returning with clean plates and we just hoped he’d washed his hands but not sure he’d actually been gone long enough to have had time. We were not provided with fresh linen and even when we asked for clean towels, we were not given a full set only bath towels. They did come into the room each day weather we liked it or not as there was no sign we could hang on the door, (although towards the end of our trip I did notice that some rooms had these so it must be pot luck) from what I could tell they changed the bins most days and sometimes restocked the room with toilet paper, tea bags etc but we frequently had to go and ask for these things much to the dismay of staff. In summary, the place has potential, but overall it was very disappointing and overpriced.
69 Reviews